A survey conducted by investment firm Macquarie Research on next-generation sequencing found that customers are most satisfied with their Illumina HiSeq 2500 instruments compared to other sequencing systems.

The platform, which has the capability to sequence a whole genome in around 27 hours, scored higher marks than the system's predecessor, the HiSeq 2000; the Illumina MiSeq; and also a competitor's instruments — Life Technologies' Ion Torrent PGM and Ion Proton.

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