Illumina has enjoyed a steep increase in orders for its sequencing consumables in recent months, but customers have been frustrated by long shipment delays that have been affecting their projects.

Illumina officials acknowledged during an earnings call last week that a recent increase in orders has led to shipment delays for some of its customers. A company representative told In Sequence this week that resolving the issue is "a top priority" for Illumina, and that the company has already made some progress in doing so.

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