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NEW YORK – 10x Genomics executives have told existing customers not to worry about access to its assay kits while the company faces a court order limiting its ability to sell those products.

Multiple customers who had already purchased its single-cell analysis system said that Pleasanton, California-based 10x told them the permanent injunction, issued as part of a patent infringement suit, would not bar 10x from continuing to sell reagent kits to them. This message was conveyed in emails sent in June and July or by sales representatives.

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