Vice President, NA Instrumentation and HT Automation (3724)

Job Location
Job Description

This NA ComOps leadership position takes direct control for the responsibilities to deliver annual NA revenue budget for instrumentation, instrument service and to develop new High Throughput Instrumentation custom automation solutions, while respecting Operating Expense Budgets.
• Lead – Instrument Sales Managers, Instrumentation Marketing, Field Applications and Lab Applications Team(s) to support and deliver annual NA instrumentation and instrument service revenue targets
• Delight – Customers, including internal customers, with exceptional applications support, application lab services, instrumentation demonstration capabilities and new applications development services
• Build – new automation commercial capabilities, including team professional development for existing portfolio, High Throughput Automation and future instrumentation portfolios


•Lead definition of North American Commercial instrumentation, automation and services vision, strategy and roadmap in alignment with business strategy and objectives
•Work with VP, Sales and President, NA Commercial Operations to define Sales and Applications Support programs and plans aligned with North American vision and strategy through cross country/territory collaboration, prioritization and alignment
•Support the design of the instrumentation and automation selling strategy, applications support and targeting approach (resource allocation, sales force size, geographic deployment, promotional grid, reach and frequency, etc) for new product introductions and existing products ensuring alignment with marketing strategy and portfolio positioning

Project Management / Leadership:

• Actively participate in North American Mgmt. Team meetings and collaborate with VP, Sales (East and West) and Marketing (GPM and NA ComOps Marketing).
• Interface with North American and Global Management to drive new applications or instrumentation projects and ensure continuous improvement approaches.
• Provide Oversight for all assigned North American Commercial instrumentation, automation and applications development opportunities
• Oversee deployment and performance of instrumentation, automation and applications sales and support forces across North America.

Coaching/Development & Communication:

•Identify sales force training and development needs and support designing and implementing modules and programs to cover the identified gaps (skills, competency, etc.)
•Support education & training of sales force in the concepts, processes, methodology and benefits of Sales Excellence
•Develop and share best practices across the organization
•Ensure appropriate pan-North American communication for projects and training.

Systems & Processes:

•Develop and roll out Sales Force Automation and Business Intelligence (KPIs) Processes and Tools in order to drive sales force effectiveness and efficiency and market share gains across North America
•Drive utilization of CRM compliance and reporting, including sales funnel management
•Drive QIAGEN Performance Evaluation System to as standardized employee performance feedback and professional development system
•Member of Global Automation Task Force, representing NA ComOps

Performance Management:

•Define and standardize North American Sales and Applications Support Excellence KPIs measurements, application and monitoring across North America. Deliver monthly report on project progress in terms of activities to be distributed across North American management. (incl. ad-hoc and regular analysis). Deliver QIAGEN PES professional talent management programs and system to monitor individual performance and create employee professional development plans
•Assess Sales Force (SF) strategy and implementation progress and sales force preparedness (incl. regular Field travel in priority sales regions to gain deep understanding of Sales Performance status of team(s) and individuals and requirements for success)



Minimum of Bachelor of Science or equivalent with Masters or MBA a plus
• Minimum of 15 years experience in comparable positions in MDx or life science industry with 10 years in management in a multi-level capacity.
• Wide range of knowledge of diagnostic molecular biology applications and products. Knowledge of QIAGEN products preferred.
• Proven ability to sell to Laboratory Directors, Medical Directors, and Finance, at Functional and C-Suite levels
•Excellent PC and analytical skills with advanced Excel, experience with or other CRM, and proven abilities to manage capital equipment selling cycles
• Self motivated with the ability to work independently while under guidance from manager
• Ability to work in teams, as a leader and as a collaborator
• Excellent listening, written and oral communication skills for all business levels

• Effective Presentation skills for products and financial information, including proficiency in Power Point and WORD software programs

Travel required (up to 50%), including Canada and USA. Limied travel to Europe.

How to Apply

If interested, please apply online at

About Our Organization

As the innovative market and technology leader, QIAGEN creates sample and assay technologies that enable access to content from any biological sample.

Our mission is to enable our customers to achieve outstanding success and breakthroughs in life sciences, applied testing, pharma, and molecular diagnostics. We thereby make improvements in life possible.

Our commitment to the markets, customers, and patients we serve drives our innovation and leadership in all areas where our sample and assay technologies are required.

The exceptional talent, skill, and passion of our employees are key to QIAGEN’s excellence, success and value.

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