Job Location
Job Description

- Embrace the vision of becoming a world class field service provider by achieving customer loyalty and economic profitability through dedication, partnership and performance.
- Efficiently and effectively  provide field based customer support solutions including installation, trainings, updates, corrective; pre-emptive & proactive maintenance and laboratory equipment  decontaminations in both a clinical and research setting for all QIAGEN and its partners customers based out of Ohio


- Education or  3 years experience in the field of Bio Medical/Electrical or Mechanical engineering.
- The ability to interpret schematics, tubing and assembly drawings and performing system and board level troubleshooting and repairs with minimal supervision.
- Be familiar with various test equipment and proficient with computers and related software packages that includes Microsoft Office.
- Understand and follow quality systems by accurate and timely documentation, understanding and practicing regulatory and compliance procedures as well as have the ability to maintain a safe work environment by following laboratory safety guidelines.
- Integrate effectively into the service team, have the ability to work in a diverse and dynamic team environment by supporting on call rotation, standby and after hours responsibilities as needed, ability to work flexible hours
- Practical experience of interfacing with customers preferred.
- Additional skills: Trouble shooting problem solving computer skills, effective communication skills and strongly demonstrated interpersonal skills.
- Knowledge in Molecular biology, hematology and/or immunochemistry is desirable

How to Apply

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