Technical Writer

Clontech Laboratories, Inc.
Job Location
1290 Terra Bella Ave
Mountain View, CA 94043
Job Description

The Technical Writer I position offers an opportunity to switch careers from bench research to science communication. This position emphasizes marketing communication with a significant technical documentation component. 

 Primary Duties & Responsibilities

  • Creates and revises a wide variety of marketing and technical materials that highlight usability, key benefits, and sales arguments for life science research products. Materials include technical documentation; web pages for product sales, support, and SEO; and literature, apps, and video for sales support. Content is delivered via multiple formats including web, email, tablet/mobile, social media, and print.

  • Improves content based on performance metrics for email, web, and SEO, as well as feedback from Sales and Technical Support.

  • Integrates various sources of information into a uniform style and language.

  • Guides projects through multiple revisions, with attention to detail and with oversight by the Technical Communications Manager.

  • Works with initiators to rewrite, clarify, or reconstruct content, including controlled documents.

    Technical Duties & Responsibilities

  • Works under supervision from the Technical Communications Manager, including clear initial guidance regarding the goals, content and tone of each project, and regular check-ins regarding the progress of each project.

  • Receives input from Product Management, R&D and Technical Support about the marketing and technical specifications and positioning of products.

  • Investigates and understands the needs of the target audience.

  • Prepares rough drafts of material for review with collaborators according to departmental templates and guidelines.

  • Revises content to maximize effectiveness based on email and web analytics and feedback from Sales and Technical Support.

  • Implements strategies to enhance SEO.

  • Edits and revises materials prepared by other writers or personnel.

  • Works with graphic designers to arrange for illustrations, charts, and photographs demonstrating product benefits, sales arguments, usability, and data.

  • Executes small projects with internal collaborators.

    General Duties & Responsibilities

  • Establishes productive relationships with coworkers and customers to accomplish team objectives.

  • Clearly communicates technical details with colleagues and customers.

  • Moves assigned projects through a review cycle to completion.

  • Additional duties, including possible occasional travel, as assigned.


Education & Experience

Requires an undergraduate degree or higher in Molecular Biology or a related field with a minimum of two years’ experience in a related area, or an equivalent combination of education/experience. Laboratory work or a postgraduate degree will be considered very favorably.

New study finds bias against female lecturers among student course evaluations, the Economist reports.

A research duo finds that science and technology graduate students who turn away from academic careers do so because of changes in their own interests.

Students whose classmates are interested in science are more likely to think about a career in science, technology, engineering, and mathematics, a new study says.

CNBC reports that the genetic counseling field is expected to grow as personalized medicine becomes more common.