Technical Support/Application Scientist

Organization
Lucigen
Job Location
Middleton, WI
Salary
Commensurate upon experience
Job Description

Application Scientist will learn and provide technical support (verbal and written) to customers (both internal and external) on Lucigen’s products and related applications; communicate customer feedback to marketing and product development teams; identify, plan, and execute experiments to support current and novel applications for Lucigen products.

Requirements
  • BS or BA (MS, or Ph.D. preferred) degree in a life sciences-related discipline.
  • Technical competency to understand and to clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge; to troubleshoot and to provide information back to the customer in a helpful, courteous, positive and professional manner.
  • Minimum of 3 years lab experience with proven knowledge and understanding of molecular biology, cell biology, and related fields. Previous experience working with customers in technical services position preferred.
  • Understanding of genomics, proteomics, molecular biology products in general, with a strong focus and knowledge in next generation sequencing technology preferred.
  • Strong commitment to customer service.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong presentation skills.
  • Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently with minimal supervision and with other team members in a cooperative and consultative manner.
  • Well organized, able to multi-task as needed, and flexible in accommodating customer needs.
How to Apply

Interested candidates should submit their resume to [email protected] with “Technical Support / Application Scientist” in the subject line.

About Our Organization

Lucigen was founded in 1998 by David Mead, Ph.D., focusing on the development of life science research products and technologies for genetic cloning. Lucigen offers solutions to current problems in DNA cloning, sequencing, amplification, and protein expression by providing exceptionally reliable products and services to life science researchers in an ISO 13485 compliant environment. Lucigen is a recognized leader in NGS library construction and the only commercial source for mate pair libraries greater than 10 kb. The Company also offers a wide range of NGS services to researchers looking to extract critical information from their human, animal, plant, or microbial genomes.

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