Supervisor Histology, Mid Shift

Organization
Genomic Health, Inc.
Job Location
Redwood City, CA 94059
Job Description

The Histology Supervisor is responsible for the day-to-day operations of Histology in support of meeting production throughput and quality requirements in a manner that utilizes laboratory best practices and adheres to all company policies and procedures. Additionally, the Histology Supervisor will be a point person for interactions with GHI Pathology to ensure that specimens are prepared and delivered on-time and with sufficient quality for Pathology review and analytical testing.

The high volume and interactive nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently and in a team environment.

 

The Histology Supervisor shall act as a liaison between the Histology laboratory staff and various functional groups including, but not limited to, Customer Service, Analytical Laboratory, Process and Service Engineering, Information Technology, Human Resources, and Materials Management groups. As such, the Histology Supervisor must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments.

 

The Histology Supervisor will directly supervise both Lab Assistants and Histology Technologists. Emphasis is placed on involvement with scheduling, troubleshooting technical and non-technical challenges, coaching and mentoring the laboratory staff, and building an effective team. The Histology Supervisor will, in partnership with the Histology Education Coordinator, drive the training of both new hires and current employees with moderate levels of experience to advance the overall technical and organization readiness of the Histology Group. The Histology Supervisor will assist the Histology Management Team in managing projects, meeting project deliverables, and implementing laboratory enhancements. Given the wide variety of tasks involved in this position, the Histology Supervisor must demonstrate the ability to seek guidance and input when analyzing complex issues and make recommendations that lead to sound decisions in a timely manner, the commitment to helping and motivating employees, the ability to respond to difficult issues quickly, fairly, and ethically, outstanding organizational skills, and the ability to respond to change with flexibility in order to adapt quickly to evolving circumstances. The Histology Supervisor must be able to utilize various communication channels (email, communication board, team meetings, one on one etc.), to communicate team goals and priorities clearly, openly and objectively, and to communicate changes, issues, and challenges to various sections of the Clinical Laboratory and applicable cross-functional teams.

  • Maintain stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and immediately communicating these to the appropriate management representatives as necessary to ensure prompt resolution
  • Oversee the day-to-day operations of the Histology laboratory including but not limited to ensuring processing systems are functioning properly and samples are processed in a timely manner, with sufficient quality, and delivered to Pathology and Analytical Laboratory as expected, monitoring quality control testing results, assisting the Histology Management team in planning, validation and implementation of new test procedures, and direct supervision of Histology laboratory personnel
  • Work with the Histology laboratory staff on the laboratory's quality control and quality assurance procedures, technical/process troubleshooting and improvement procedures, and staff training and education programs under the guidance of the Histology Manager
  • Interact with Clinical Laboratory QA, Information Technology, Process Engineering, Customer Service or other cross functional teams to address process and workflow issues in the absence of the Manager
  • Assist the Histology Management team to manage laboratory and cross-functional projects such as process improvement, quality improvement, development studies and new assay launch
  • Write and review standard operating procedures, NCDR and DAR reports and other documents as assigned
  • Write, review and conduct staff performance assessments, facilitate development discussions and partner with Histology Manager and Human Resources as needed to effectively manage staff performance gaps
  • Conduct the training and competency assessment of Histology staff under the guidance of the Histology Manager
  • Assist the Histology Manager in resource management and exploring various improvement initiatives
  • Assist the Histology Manager in holding staff meetings and implementing staff development plans and team building exercises
  • Ensure that Histology laboratory operations and personnel conducts meet the requirements of local, state and federal regulatory agencies and company policies
  • Participate in quality assurance activities
  • Assist the staff with daily laboratory processing
  • Perform other duties as assigned
  • Minimum of an Associate Degree (A.A.) is required
  • B.S. in a Life Science or related field or equivalent is preferred and counts as one year of experience
  • At least four years of histology experience including, but not limited to, sectioning and staining; IHC experience is preferred
  • At least one year of experiences managing staff and lab processes. Ability to analyze and make recommendations to solve complex issues that impact laboratory processes under the guidance of the Histology Management team
  • ASCP Board of Certification, e.g. HT(ASCP), HLT(ASCP), counts as one year of experience
  • Experience in high volume Clinical or surgical Pathology Laboratory is preferred
  • Experience with using Laboratory Information Management Systems (LIMS) is preferred
  • Experience with project management is preferred
  • Ability to effectively communicate verbally and in writing technical information to technical and non-technical audiences
  • Ability to use MS WORD, EXCEL and OUTLOOK, and to learn new computer skills
  • Working knowledge of local, state, and federal laboratory regulations is preferred
  • Ability to maintain open communication with employees, managers, cross functional team members and customers as needed
  • Ability to integrate and apply feedback in a professional manner
  • Ability to prioritize and drive to results with a high emphasis on quality
  • Ability to work individually and as part of a team

 

 

TRAVEL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Standing or sitting for long periods of time may be necessary
  • Some lifting (less than 25 pounds) may be necessary
  • May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high speed centrifugation
  • Repetitive hand motions may be necessary

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