Strategic Account Manager; Inside Sales (3936)

Job Location
Job Description

The Representative, Strategic Accounts, Inside Sales is responsible for enhancing customer satisfaction, building customer relationships, and selling the company’s products and services within the assigned territory. The Representative, Strategic Accounts, Inside Sales utilizes business by phone principles to interact with customers, who may include lab scientists, lab managers, principal investigators, medical directors, and finance. S/he manages a territory, closes opportunities and develops a plan to achieve assigned quota.

Target Account Segments, including but not limited to:
• Supports diverse account segments including life sciences, molecular diagnostics, and market development businesses


• Sales Revenue / Budgets: Meet or exceed sales targets for all products and assigned business objectives. Develop tactical plans to maximize revenues.
• Strategy: Implement corporate strategy in defined key accounts. Negotiate contracts and execute pricing strategy to maintain existing business and expand development of new business.
• Customer Focus: Enhance customer satisfaction and increase our competitive advantage while building trust and relationships with customers through consultative selling. Develop strong relationships with key customers.
• Planning / Forecasting: Develop and execute an effective business plan within assigned territory. Forecast within accuracy guidelines. Perform daily pre-call planning for increased sales effectiveness.
• Business / Markets: Recognize market trends and gain competitive intelligence within territory. Communicate market information through business teams, CRM market feedback, and/or other approved channels. Drive and initiate development of new business opportunities in defined area.
• Manage Resources: Involve and support team members to achieve mutual company goals and objectives. Daily use of CRM database for input and output of customer information to increase sales effectiveness. Meet expense budget guidelines.
• Decision Making: Execute sound business decisions based on relevant information, take calculated risks as necessary to achieve business objectives


- Bachelor Degree in Biological Science preferred


- Minimum 1 year of laboratory or clinical experience, or proven aptitude for laboratory or clinical
- Minimum of 1 year proven sales experience
- Wide range of knowledge of molecular biology applications and products. Knowledge of QIAGEN products preferred

Interpersonal skills:
- Self motivated with the ability to work independently while under guidance of manager
- Ability to work in teams
- Excellent listening, written and oral communication skills for all business levels
- Professional Phone Etiquette
- Proven ability to sell to all levels within customer organization heirarchy
- Excellent organizational and time management skills

Supervisory Responsibilities:
- Does not supervise

- Minimal (up to 10%) travel may be required to regional meetings, etc.

Personal Requirements:

Working Environment No specifics - minimal travel
Physical Requirements Stand, sit, walk, move or traverse, speak, hearing acuity
Lifting Requirements Sedentary work (exerting up to 10 pounds of force)


How to Apply

If interested, please apply online

About Our Organization

As the innovative market and technology leader, QIAGEN creates sample and assay technologies that enable access to content from any biological sample.

Our mission is to enable our customers to achieve outstanding success and breakthroughs in life sciences, applied testing, pharma, and molecular diagnostics. We thereby make improvements in life possible.

Our commitment to the markets, customers, and patients we serve drives our innovation and leadership in all areas where our sample and assay technologies are required.

The exceptional talent, skill, and passion of our employees are key to QIAGEN’s excellence, success and value.

At Nature, Johns Hopkins' Gundula Bosch describes her graduate program that aims to get doctoral students thinking about the big picture.

Patricia Fara writes about childcare funding, and women in science and science history at NPR.

National Institute of Environmental Health Sciences researchers have visualized the career paths of former postdocs.

A new survey from the Pew Research Center finds that half of women working in STEM have experienced gender discrimination at work.