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Strategic Account Manager - Americas

Organization
Pacific Biosciences
Job Location
Remote (multiple field locations)
Boston, MA 02215
United States
Salary
Competitive
Benefits

PACBIO EMPLOYEE BENEFITS

PacBio’s success was built on innovation. Our future success is dependent on the continuation of this tradition, and we can only achieve this goal by working in teams that foster diversity, creativity, and high performance. Our employees largely contribute to our success, and we understand the value that a comprehensive benefits package holds for our employees and their families.

While specific benefit offerings vary by country, we strive to provide:

  • Competitive coverage. Plans that reflect current market practice and the level and type of benefits that companies like PacBio provide.
  • Flexibility. PacBio recognizes the diversity of our employee population and has benefit choices that meet a wide variety of needs.
  • Quality. PacBio strives to contract with leading health and benefits carrier partners who maintain high standards of service.
  • Financial protection. Insurance and retirement plans that help keep you in good financial shape.

The following summarizes programs offered in the U.S.

 

Healthcare and Insurance Plans

  • Choice of HMO, PPO, and High Deductible medical plans
  • Health Savings Account, which includes employer funding
  • Comprehensive dental and vision plans
  • Employee assistance program
  • Company-paid accident and life insurance programs, with options to purchase additional coverage at group coverage rates to further support and protect employees and their families
  • Company-paid travel accidental death and dismemberment plan
  • Company-paid short and long-term disability insurance
  • Flexible Spending Accounts for Health Care and Dependent Care Reimbursements

Commuting Benefits

  • Pre-Tax Commuter Transit and Parking Spending Accounts
  • Shuttle service to and from local Caltrain stations
  • Bike lockers and shower facilities
  • Electric car charging stations (FOC)

Financial Planning

  • Competitive pay including incentive and equity programs
  • Employee Stock Purchase Plan (ESPP) offers eligible team members the opportunity to purchase company stock at a discount
  • 401(k) Retirement plan

Time Off Programs

  • We welcome flexible work arrangements, subject to specifics of the role
  • Generous holiday schedule
  • Vacation accrual up to 15 days per year
  • Paid sick leave up to 80 hours per year
  • New Parent Leave

Wellness

  • Wellness program with valuable health incentive opportunities
  • Annual health fair
  • Vaccination clinics
  • Fully equipped on-campus fitness center
  • Certified instructor-led fitness classes

Professional Development

  • Course curriculum available through LinkedIn Learning
  • Quarterly patent awards program

Additional Perks

  • Onsite cafeteria
  • Food trucks
  • Coffee bars
  • BAGs (happy hours)
  • BBQs
Job Description

Title: Strategic Account Manager - Americas
Reports to: Sr. Director, Sales - Americas
Based: US (Prefer Boston, Raleigh/Durham, DC, or SF Bay Area)

Pacific Biosciences of California, Inc. (NASDAQ: PACB) is helping scientists forge a better understanding of biology by providing a unique long-read sequencing technology that generates more complete and accurate data, giving them more insights. Our sequencing systems allow scientists to characterize genomes, transcriptomes, and epigenomes from any organism. Scientists use our technology in areas such as human biomedical research, plant and animal sciences, and microbiology and infectious disease studies. Become part of the new paradigm in long-read sequencing and help shape the future of genomic study by joining the PacBio team. 

Key Responsibilities:

  • Serve as the primary account manager for selected strategic accounts within the region
  • Achieve sales targets and performance objectives within assigned accounts
  • Demonstrate leadership and decision making in adjusting strategy to account for local factors, market shifts and/or client concerns.
  • Create and execute account strategies over short (1 year) and long (3 year) timelines hitting critical milestones of performance objectives, revenue targets, and account growth metrics
  • Drive orders through customer purchasing process and provide accurate sales forecasts
  • Coordinate the involvement of Business Development, Product Marketing, Field Sales, and Field Application Scientists to drive opportunities and awareness in assigned accounts
  • Act as a trusted PacBio advisor and establish professional, productive relationships with key personnel in assigned strategic accounts
  • Establish global alignment by working collaboratively with counterparts in other regions, particularly in relation to global accounts
  • Proactively assess, clarify, and validate customer needs on an ongoing basis
  • Keep CRM system up to date and qualify leads from Marketing


All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.   

Requirements

Position Requirements:

  • Significant and proven account management and sales experience in high end capital equipment and consumables is essential
  • Minimum of 5 years successful direct sales experience into the Life Science and Clinical Research markets is required
  • Clear understanding of the sales and purchasing processes in high value, multi-location accounts
  • Track record of influencing key stakeholders and purchasing departments in a complex organizational matrix
  • Strong understanding of scientific applications and technology developments as they relate to customer requirements as well as keeping fully up to date with competitor’s offerings
  • Ability to work at the highest level within customer organizations (Professors/CEO/CSO/CFO and other key influencers)
  • Be of a competitive nature as well as a team player able to utilize support staff effectively
  • Scientific or Technical degree is required with an advanced degree preferred
  • Have the ability to work independently and be highly adaptable to change
  • Acumen for public speaking and ability to deliver key presentations when required either independently or with technical support
  • The role will be home based with a minimum of 60% travel required
  • Home office to be located within proximity of a major airport

 
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

How to Apply
About Our Organization

PacBio is the leading provider of high-quality sequencing of genomes, transcriptomes & epigenomes.

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