Senior Territory Manager

LifeLabs Medical Laboratory Services
Job Location
Toronto, ON
Job Description

As a key member of the Sales team within Genetics, the Senior Territory Manager acts as the key sales representative in their assigned region and is primarily responsible for achieving sales goals and objectives.

 Key Responsibilities:

  • Promotes the full portfolio of genetic tests  and maximizes sales to clinicians in Territory
  • Organizes product presentations and other promotional activities in diverse medical settings and to a variety of medical audiences
  • Identifies Key Opinion Leaders (KOLs) and develops long-term relationships within the healthcare community
  • Works closely with the marketing team to achieve Territory targets
  • Reports regularly to the Company on sales of products and promotional activities
    • Utilizes LifeLabs Customer Relationship Management (CRM) software and other productivity tools to plan sales calls, record customer interactions and capture new business
  • Responds to customer enquiries, concerns and messages in a timely fashion.
  • Develops an annual Territory plan to maximize sales in Territory
  • Attends specified trade shows and conferences as a representative of Lifelabs, when required
  • Maintains a high level of product knowledge through ongoing training 
  • Provides feedback from clients to Company to support new test development and expand service offerings
  • Maintains medical knowledge and professional development through continuing education (rounds, scientific meetings, and course/programs)



  • Master’s degree in genetics or related discipline is required at a minimum; PhD and/or Masters in Genetic Counselling considered an asset.
  • A minimum of 3 years’ sales or field experience within hospital settings and to specialists recommended.
  • Experience in a clinical genetics or genetic laboratory-based role a strong asset.
  •  Thorough knowledge of the Canadian healthcare system, provincial reimbursement policies, and the genetic testing landscape.
  • Ability to disseminate and present complex scientific concepts in a variety of settings and to diverse audiences
  • Excellent written/verbal communication and interpersonal skills
  • Strong presentation skills
  • Proficiency in critical thinking and problem solving
  • Proficiency with online medical and genetic resources such as PubMed, OMIM, and Medline
  • Regional travel with some national coverage, approximately 60% of time
How to Apply

Please note:

We are hiring two (2) Senior Territory Managers. Both roles will be home based and are permanent, full-time vacancies.

Application Details:

Please apply on-line at:


We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Our Organization

LifeLabs, has operated in Canada for nearly 50 years. It is a leading provider of laboratory testing and management services, contributing to the treatment and prevention of disease by enabling healthcare providers to operate more efficiently and effectively. LifeLabs provides more than 50 million diagnostic tests for approximately 20,000 health care providers and 17 million patients annually.  Information from these tests plays a vital role in predicting, diagnosing, treating and monitoring disease. LifeLabs operates the largest community medical laboratory network in Canada, together with our hospital and healthcare partners. LifeLabs also partners with healthcare providers to transform and manage laboratory organizations to better meet the complex healthcare challenges of today and tomorrow.

The company’s mission is to be recognized as a world class provider of market-leading, science-based diagnostics throughout Canada with a current focus in Ontario and British Columbia.

The LifeLabs Genetics Laboratory is the largest privately-held Canadian genetic testing facility to provide clinical diagnostic services for inherited genetic diseases.  The testing facility will be established as a comprehensive CAP- and CLIA-accredited service providing molecular diagnostics for a large number of hereditary conditions across a wide array of specialties such as neurology, cardiology, ophthalmology, and oncology. Testing will be performed using state-of-the-art DNA technologies, including high throughput and next-generation sequencing platforms.

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