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Senior Technical Writer (Biotechnology)

Organization
Luminex Corporation
Job Location
12212 Technology Blvd
Austin, TX 78727
United States
Job Description

The Senior Technical Writer will be responsible for:

  • Joining an energetic Technical Communications team, with skills in technical writing, multimedia development, and instructional design.

  • Developing and updating internal and end-user content including manuals, package inserts, quick guides, multimedia, etc. for use and support of Luminex products.

  • Collaborating with other Luminex teams to write technical product content that simplifies complex concepts, presents information attractively, and maximizes user comprehension and information retention.

 

 

KEY RESPONSIBILITIES & DUTIES:

  • Create technical and instructional content, for delivery in various methods (electronic, print, or in the classroom).

  • Ensure materials are understandable and functional for the intended audience and aligned with Luminex’s corporate strategy and brand, SOPs, and Technical Communications’ style guides.Understand and apply the scientific method, and maximize the impact of content.

  • Closely collaborate with various Luminex personnel, including:

    • Technical Writers to write technical product use content.

    • Instructional Designers to incorporate visual elements.

    • leadership and various applicable roles to help define and adhere to standard documentation architecture.

    • project managers to establish milestones for documentation development and delivery, providing accurate work estimates and updates to Content Project Coordinator and manager.

    • SMEs to gather product knowledge for efficient development—attend knowledge transfers, participate in hands-on training and use the product.

  • Actively participate in technical and instructional content analysis and design activities. Understand the purpose and function of the content (based on user needs) before beginning development.

  • Manage multiple priorities with minimal supervision. Assess and adjust quickly to the changing scope of the business

  • Other duties as assigned.

Requirements

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in Technical Writing, Communication Design, Visual Communication or related writing or science field

  • 5 years’ experience as a Technical Writer

 

 

TRAINING, SKILLS AND CERTIFICATIONS/LICENSES:

  • Expert knowledge of authoring tools, like Adobe FrameMaker, Acrobat Pro, MadCap Flare, Perforce, SnagIt, Microsoft Office, or similar products

  • Very strong written and oral communication skills, including excellent spelling and grammar, understanding standard revision process, and technical documentation conventions.

  • Working knowledge of layout/design software like InDesign, Photoshop, Illustrator, or similar is a plus

  • Working knowledge of languages like DITA, HTML, XML, and CSS a plus

  • Preferred experience in scientific writing

 

 

WORK CONDITIONS:

  • Must work onsite at Luminex Austin office

  • Travel may be required approximately: 5% of the time

  • Ability to handle pressure of meeting tight deadlines

  • Frequent work as a team member, and in direct contact with others

  • Work is normally performed in a typical office environment and in direct content with others

  • Possible exposure to mechanical, biological, or chemical hazards

  • Physical Demands: All positions require standing, stooping, bending, climbing, sitting, kneeling, and lifting at least 10 lbs, and handling hand tools (manual dexterity)

About Our Organization

We envision a Luminex solution in every lab around the world seeking to obtain timely and confident answers. We aim to lead with transformative solutions that uniquely accelerate reliable answers while reducing the overall cost of advancing health.  Luminex Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status of an otherwise qualified individual, citizenship status, membership or application for membership in a uniformed service, or any other protected characteristic or category protected by applicable law.

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