Sales Operations Manager

Organization
Seven Bridges
Job Location
Cambridge, MA 02134
Job Description

ABOUT THE ROLE:

We are looking for a Sales Operations Manager to provide comprehensive visibility into Seven Bridges’ commercial activities. Success in this role will be providing management with continuous visibility into the efficacy of commercial sales processes and commercial team members, providing insight into company-level, team-level and rep-level KPIs.  The Sales Operations Manager will also manage our CRM data, generate relevant reports as needed by senior management and continue to drive the evolution of our CRM systems (and associated technologies). As we continue to scale our business, the Sales Operations Manager will play a key role in our Business Development & Strategy team.    

Experience with technology through the use of SalesForce tools to optimize sales processes and to ensure compliance is critical. In addition, driving efficiency is a key aspect to this role.

RESPONSIBILITIES:

  • Lead the administration of Seven Bridges Customer Relationship Management (CRM) system and associated tools, including continued support, development and improvement, as well as integration into company’s business processes and managing company user base
  • Build weekly and monthly reports to provide senior management with data-driven insights on sales and marketing activities, ranging from a detailed understanding of the company’s pipeline funnel to rep-level reports on pipeline, funnel, and expected revenue.
  • Provide an interface for our finance and product teams into company sales/marketing activities.
  • Provide rep-level insights to inform sales compensation plans and commissions.
  • Build takeaways from customer interaction data to drive effectiveness of the business development team.
  • Train our commercial team on the use of SalesForce and other sales tools.
  • Manage inbound leads from marketing activities to the appropriate commercial team member for appropriate follow-up.
  • Provide support to commercial development team as needed during preparation of client proposals.
Requirements

QUALIFICATIONS:

  • B.S./B.A. degree required with at least 5+ years of professional experience.
  • 2+ years of hands-on experience with SalesForce CRM is required, including development experience with Apex and VisualForce. Previous formal experience as a SalesForce admin or developer is highly desired. Deep experience with other CRM systems will also be considered.
  • 2+ years experience in a sales management/operations role is required.
  • Experience in supporting/managing enterprise software sales, especially building and implementing a variety of sales and business processes, is strongly desired.
  • Strong presentation skills as well as strong oral/written communication skills are a must.
  • Ability to work in a dynamic environment, serving stakeholders from a broad range of business areas and across multiple geographies.
  • Prior experience in a sales role is a plus.
  • Knowledge of life sciences industry is a plus
  • Experience with Python/R/SAS and strong data visualization skills is a plus.
  • Possibility of occasional travel (10%).


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  

How to Apply

To apply please submit a resume and cover letter here.

About Our Organization

ABOUT SEVEN BRIDGES:

Seven Bridges is the biomedical data analysis company accelerating breakthroughs in genomics research for cancer, drug development and precision medicine. We democratize genomics by enabling researchers anywhere to process and understand genomic data quickly and efficiently, at any scale.

Thousands of researchers in government, biotech, pharmaceutical and academic labs use Seven Bridges, including three of the largest genomics projects in the world: U.S. National Cancer Institute’s Cancer Genomics Cloud pilot, the Million Veteran Program, and Genomics England’s 100,000 Genomes Project. As the NIH’s only commercial Trusted Partner, Seven Bridges authenticates and authorizes access to one of the world’s largest cancer genomics dataset.

Our biomedical data analysis platform will be used by the Cancer Moonshot’s Blood Profiling Atlas project, designed to accelerate the development and approval of simple, accurate, and reliable blood tests for cancer diagnosis and precision treatment.

Named one of the world's smartest companies by MIT Technology Review, Seven Bridges has offices in Cambridge, Mass., San Francisco, London, Belgrade, and Istanbul.

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