Quality Analyst

Partners HealthCare Personalized Medicine
Job Location
Cambridge, MA 02139
Job Description

About Our Organization

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors.  These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Department Overview

Partners HealthCare Personalized Medicine is a global leader in the field of personalized medicine. We employ genetics techniques to improve the care of patients and to drive medical discoveries.  Partners Personalized Medicine offers genetic tests used in cardiology, hearing loss and other disease areas and is instrumental in improving the handling of genetic results in the clinical environment.  We also work with novel technologies to facilitate genetic and genomic research.


Our Information Technology (IT) team has developed and broadly deployed IT infrastructure that makes new kinds of care delivery processes possible.  Our systems make it possible to implement continuous learning processes within laboratories, integrate genetic results into the electronic health record, alert clinicians when new information emerges on a genetic variant that could materially improve the care of one of their patients, and enable laboratories to form federated networks to advance genomic knowledge together.
General Overview

Partners Personalized Medicine leverages advances in genetics to help realize the promise of personalized medicine and improve the care of patients.  Construction of IT systems to support research and clinical use of genetic data are a critical part of this mission.  The systems we build and maintain are used extensively within Partners HealthCare and we have begun to distribute a set of key applications, the GeneInsight Suite, to other laboratories and healthcare providers.  The Quality Specialist will play a key role in this area and by doing so will become a part of ensuring patients facing life threatening diseases receive the maximum benefit from genetic advances.  
Major Duties

The Quality Specialist is largely responsible for functional, regression and user acceptance testing.  Testing processes for GeneInsight Suite mission critical systems includes testing processes involving over 1,500 test cases, distributed testing processes performed by multiple individuals in parallel, documenting bugs within a complex system and constantly working with developers to optimize how bug context is communicated.  This position will also assist in investigation of defects and future requests identified by internal and external sources, assist with documentation and execution of test cases based on the functional requirements.  In addition, the specialist will work with developers in discussing use cases to resolve questions related to requirements.  The specialist may also be involved in writing and updating GeneInsight Suite user guides.


It is important to recognize that the GeneInsight team is a relatively small organization where individuals are called upon to wear many hats.  As such, responsibilities outside of those described above may be assigned.


We are looking for an individual that will thrive as a member of an intense, high performing team. A desire and ability to take ownership of projects and drive them to completion is critical.

·         Excellent written and oral communication skills

·         Ability to prioritize and execute tasks in a high-pressure environment

·         Ability to work independently as well as in a team environment

·         Ability to meet assigned project deadlines

·         Strong interpersonal and relationship building skills

·         Strong team player

·         Knowledge of genetics, genomics, or biological laboratory processes

·         Knowledge of clinical processes / clinical systems

·         Experience working with distributed applications

·         Healthcare experience

·         21CFR820 Quality Systems experience

    Ability to create test scripts and test plans
    Logging, tracking, and verifying resolution of specification defects
    Ability to understand simple to moderate complexity genetic research and clinical processes
    3+ years in IT
    2+ years with organizing and conducting software testing of web applications
    Bachelor's Degree or equivalent experience

How to Apply

Please email Lei Lei Hien with a cover letter and resume: lhien@partners.org. Thank you.

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