- Play a key role in the product development process by working directly with endusers to understand feedback, solve problems and provide information to the development teams at GenapSys.
- Act as the communication liaison with GenapSys customers providing a positive enduser experience reporting feedback both technical and practical to the GenapSys teams.
- Support new product development from proof of concept to commercialization defining customer and product requirements, managing product launches and developing value proposition.
- Play a strong role in the product improvement process using technical and practical feedback from endusers.
- Work as a unified team with the molecular biology, engineering, software, chip development and manufacturing groups.
- Manage budgets, outside vendors, and develop quality external relationships that will benefit the business