Manager Sales Dev Human ID Southeast (5017)

Job Location
Germantown, MD
Job Description

The Sales Development Manager, Human ID is responsible for meeting the needs of the expanding DNA Forensics Segment of our Applied Testing market. The position will enhance customer satisfaction and build customer relationships while selling proprietary/advanced technology products and services in the defined area. Additionally, the Human ID SDM offers proven knowledge in the specialized Human Identification market segment area with strong knowledge of STR Workflows and related statistical and technical analysis including extraction and assay technologies including automated extraction, liquid handling and detection technology systems. The Human ID SDM is considered within QIAGEN's organization as a key knowledge holder, contributes to the product development process and assists in the integration of new/acquired technology. He or she should be comfortable leading and working in teams, experienced at project management and successful selling at all customer levels. The Human ID SDM position works directly with dedicated HID account management team as a field based HID specialist reporting into the Sales Director for Applied Testing North America, within the Market Development branch of the Commercial Operations organization.
Region states may alter slightly, but position now available in the Southeast U.S. Area.


- Meet/Exceed/Monitor sales targets through self- directed, strategic solutions based approach to territory management. Experience in complex sales.
- Meet/Exceed/Monitor sales targets through self- directed, strategic solutions based approach to territory management. Experience in complex sales.
- Create and develop strategy for the Human ID market. Work is accomplished in a proactive manner without considerable direction
- Knowledge development through key opinion leader management, integrations into strategy plans.
- Able to create and develop resolution independently to complex problems while meeting objectives
- Routinely contributes to and leads teams, with experience in project management.
- Willingness and ability to take on additional challenging tasks/project responsibilities assigned by manager, business team, or others

Knowledge, experiences and relationships within some of the following networks is preferred (e.g.):
- AAFS and Regional AFSs
- NIST and FBI

Should also have a broad understanding of and ability to sell across QIAGEN’s automation portfolio and value chain including experience with extraction, liquid handling assay setup and qPCR. Should also have and will maintain knowledge of competitive technology and platforms including qPCR engines (ABI 7500/7900HT), CE sequencing (ABI 3130, 3500) and PCR amplification (9700).
- Demonstrate ability to identify and explore new market opportunities for QIAGEN with information gathered via market assessment. Should be able to manage 10-15 key opinion leaders, approx. 5 KOLs per focus market segment.

Able to interact with/educate customers at both higher (V.P./C.O.O.) and lower (lab tech) skill levels. Should be comfortable giving a technical seminar, oral presentation or poster at conferences.

- Strategy: Implement QIAGEN’s corporate strategy for penetration of the Applied Markets customer base. Capture defined key accounts and execute pricing strategy to maintain existing business and develop organic business. Disseminate global strategy to develop regional objectives and tactical plans.
- Sales Revenues / Budgets: Meet/Exceed/Monitor sales targets. Increasing sales of all QIAGEN products by managing all sales functions (i.e., consumables/specialists /instrumentation) and developing tactical plans to maximize revenues. Capture defined key accounts and execute pricing strategy to maintain existing business and develop organic business.
- Planning / Forecasting: Responsible for the development/agreement and monitoring of annual sales targets, key performance indictors and revenue forecasts. Forecast within accuracy guidelines utilizing company sponsored CRM system. Perform pre-call planning and/or coordinating with sales team for increased sales effectiveness.
- Business / Markets: Drive and initiate development of new business opportunities. Increase number of strategic partnerships. Enhance customer satisfaction and increase our competitive advantage while building trust and relationships with customers. Maintain and develop strong relationships with key customers/opinion leaders/references.
- Development: Coach and collaborate with less experienced peers so that they have the direction, skills and tools to achieve targets.
- Communication: Organize meetings, communication channels to ensure effective communication across business units. Involve and support sales team members to achieve mutual company goals and financial objectives. Use CRM database daily for input and output of customer information to increase sales effectiveness. Maintain and develop relationships with key customers. Maintain open and reoccurring communication with your manager and additional business/segment teams.

- Individual with a degree in the Life Science area and MS or higher in Forensic Sciences required.
- Proven and demonstrated knowledge Human Identity/Forensics with 5-7 years’ experience.
- 5+ years of past lab experience required. Should be able to guide customers in full HID workflow, troubleshoot extraction and assay issues.
- Should understand the workings and demands of regulated or environmentally controlled laboratory (ASCLD certified, ISO 17025, etc).
- Willingness to travel up to 66%

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