Key Account Manager - New England II Territory

Cell Signaling Technology, Inc.
Job Location
Boston/New England Territory,
Job Description

The Key Account Manger in Sales for Cell Signaling Technology for the New England II Territory will be responsible for employing both tactical and strategic sales methodologies for off-the-shelf, bulk/custom products, and proteomics services with customers at pharmaceutical, biotech, CRO, academic, and other biomedical research based accounts covering an area that includes select Boston Area accounts, Connecticut, and Rhode Island. This individual will be responsible for delivering on-target sales goals through direct customer interaction applying a consultative sales approach in addition to developing key account-based strategies to engage senior leadership within those accounts to position CST as a partner in research. This individual will also be responsible for understanding the technical product requirements of CST's customers including adequate comprehension of applications employed in the use of CST products. The Key Account Manager will report to the Regional Sales Manager and work closely with the Internal Sales Specialist assigned to their territory to develop strategies and tactics to maintain existing business and develop new business in order to meet quarterly sales objectives. Person will be responsible for providing sales forecasts, insight, and feedback to the sales management, inside sales, pharmaceutical services, and marketing, on sales performance, significant opportunities, competition, customer interests, customer product feedback, marketing effectiveness, and account information. Person will be based physically within assigned territory, require approximately 70% - 80% local outside travel to meet with customers, which is expected to include approximately 15%-20% overnight travel.


Develop consultative relationships with key accounts in order to influence product choices.

Develop and implement quarterly strategic and tactical territory sales plan to achieve above market growth rates and increased market share.

Develop and implement strategic plans to engage senior management and C-suite leaders at key accounts to position CST as a research partner. Coordinate with other CST stakeholders globally to drive a comprehensive strategy at all key account locations.

Maintain, continuously replenish, and grow a sales opportunity pipeline by identifying prospects, qualify leads, create proposals, and close business.

Meet with customers to understand scientific details of customer's application, product requirements, and purchasing motivations.

Work with scientific staff to provide solutions to complex customer requests and inquiries.

Work with Services Teams to develop a final proposal for all bulk, custom and services products.

Communicate information gathered during customer visits to sales management and marketing with feedback to include growing application areas, catalog product ideas, market intelligence, and general customer feedback.

Graduate or PhD degree in Biological Sciences, Biochemistry or related field preferred; strategic & consultative sales training required and key account management training preferred.

Minimum of 5+ yrs of industry business experience; excellent working knowledge of biological sciences desired; experience working with scientists and senior management within the pharmaceutical and biotech sectors in New England.

Able to travel overnight 20% of the time and able to handle materials that weigh between 30-50 pounds. Ability to perform office based work using a laptop computer for long periods of time.

strong project management, oral/written communication, organizational, computer, business and selling skills; proficient typing skills with the ability to produce accurate memos, business proposals, technical reports and other associated documents; knowledge of basic financial principles; ability to effectively manage multiple projects at one time; ability to concentrate on details and work in a professional and effective manner; comfortable contributing to and working in a team environment.

How to Apply

Candidates are invited to apply via this link:

About Our Organization

Established in Beverly MA in 1999, Cell Signaling Technology (CST) is a privately-owned company with over 400 employees worldwide. We are dedicated to providing innovative research tools that are used to help define mechanisms underlying cell function and disease. Since its inception, CST has become the world leader in the production of the highest quality activation-state antibodies utilized to expand knowledge of cell signaling pathways. Aberrant signaling within these pathways has been implicated in various diseases including cancer, diabetes and neurodegenerative diseases.

In addition to product development and production, CST is also actively engaged in research into new technology development as well as primary cell biology research. CST scientists publish their findings in the highest quality peer-reviewed journals including Nature Biotechnology, Cell, Journal of Immunology and Journal of Biological Chemistry. CST continues to expand our NIH-funded bioinformatics resource PhosphoSitePlus®. This website contains curated information about known and new protein modification sites in proteins from human, mouse and related species.

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