Key Account Manager

Lucigen Corporation
Job Location
Middleton, WI
Commensurate upon experience.

For more information on our benefits, please visit:

Job Description

Lucigen seeks a driven and experienced key account manager to drive significant business growth through the sale of Lucigen’s products to life science companies in the assigned region (East Coast). As a technical subject matter expert, this position will serve as liaison with our external customers and be responsible for coordination of all partnership activities in the assigned region (East Coast). Additional responsibilities for the position include:

  • Identify new bulk, OEM, and custom business opportunities and engage all necessary stakeholders to negotiate long-term supply agreements in the assigned region.
  • Drive plans in collaboration with Technical Support, Production, Sales and Marketing for key accounts in the assigned region that reflects Lucigen’s corporate initiatives.
  • Understand customer operations, current and future needs, buying behaviors, competitive factors, and OEM opportunities to develop and implement strategic account plans to significantly increase revenues, profits, and customer satisfaction leveraging Lucigen’s OEM capabilities. 
  • Develop comprehensive pricing strategy to reflect value delivered while growing revenues and profit.
  • Develop and nurture long-term strategic relationships with customers to enable continued collaborations.
  • Build partnerships by supporting and developing strong relationships with existing and prospective customers in the assigned region.
  • Define and track metrics that measure successful sales performance of key accounts in the assigned region.
  • Provide monthly report to Manager on key-accounts performance, opportunities, and sales funnel.
  • Monitor the competition and report important activities (technical developments, trends within key accounts, seminars, training sessions, etc.) back to Lucigen.
  • Provide Marketing and R&D with feedback to consider adoption of new products, technologies, or services that will benefit Lucigen’s business efforts
  • Understand and comply with ethical, legal and regulatory requirements applicable to our business.

This position requires a B.S. or B.A. (M.S. or Ph.D. preferred) degree in a life sciences-related discipline. Additional requirements include:

  • Understanding of genomics, proteomics, and molecular biology products in general.
  • Knowledge to clearly discuss fundamental theory and principles of experimental design, techniques and results.
  • Ability to provide information back to the customer in a helpful, courteous, positive and professional manner.
  • Minimum of 3 years’ lab experience with proven knowledge and understanding of molecular biology, cell biology and related fields.
  • Minimum of 2 years’ previous experience working with customers in sales environment and/or marketing, business development, technical service or similar position. 3+ years’ outside sales experience preferred.
  • Sales experience in research reagents to academic, industrial and pharmaceutical customers preferred.
  • OEM sales, sales management, business development and/or marketing experience preferred.
  • Excellent written and verbal communication and listening skills. Previous experience giving oral presentations, teaching or training other scientist preferred.
  • Strong commitment to customer service and flexible to accommodate unexpected work changes.
  • Highly driven, independent worker with a strong motivation to succeed. Effective negotiator and facilitator.
How to Apply

Interested candidates should submit their resume to [email protected] with Job #120385GW in the subject line.

About Our Organization

Lucigen discovers, manufactures, and commercializes molecular biology products used across the spectrum from basic research to molecular diagnostics, including point of care. Founded in Wisconsin in 1998, Lucigen built on the discovery of a novel thermostable DNA/RNA polymerase from the hot springs in Yellowstone. Today, the products and services developed at Lucigen enable life-science professionals to perform their research and testing more efficiently and effectively. The company has grown to manufacture and sell over 130 biomedical research products and services to customers worldwide. Core competencies include enzyme evolution, protein expression, cloning, competent cells, NGS, and molecular diagnostics.

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