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Inside Sales Specialist

Organization
Pacific Biosciences of California
Job Location
1305 O'Brien
Menlo Park, CA 94025
United States
Benefits

PACBIO EMPLOYEE BENEFITS

PacBio offers a wide range of programs and services designed to help our employees grow in their career and achieve an appropriate work/life balance. We support the inclusion of all employees and take pride in being an excellent career choice.

Our compensation and benefits packages are designed to motivate and recognize quality work. While specific offerings vary by country, programs may include:

Healthcare and insurance plans

  • Medical, dental, and vision insurance plans
  • Life and accident insurance
  • Travel insurance
  • Disability insurance
  • Healthcare pre-tax spending accounts
  • Health savings account

Family benefits

  • Dependent pre-tax spending accounts
  • New parent leave

Commuting benefits

  • Commuter/parking pre-tax spending accounts
  • Shuttle service to and from local Caltrain stations
  • Bike lockers and shower facilities

Financial planning

  • Restricted stock units
  • 401(k) plan

Wellness

  • Annual Health Fair
  • Employee assistance programs and work-life assistance
  • Fully equipped on-campus fitness center
  • Certified instructor-led fitness classes
Job Description

Position: Inside Sales Specialist
Location: Menlo Park, CA
Reports to: Senior Director, Business Development
Pacific Biosciences™ is seeking an Inside Sales Specialist with a strong customer focus to successfully position and sell PacBio products to new customers. The ideal candidate will be able to engage with potential customers, within several market areas, to uncover their research needs, assess fit with existing PacBio solutions, and communicate PacBio value propositions. Working closely with the Senior Inside Sales Specialist and as part of the larger sales support team, this role will focus on the qualification of marketing generated leads in order to reach and exceed the company revenue plan, penetrate a broader market, and displace competition.

Responsibilities:

  • Identify & qualify high value leads that enter through the customer engagement processes by conducting introductory and consultative discussions, primarily via telephone and email
  • Accurately document interactions & manage the CRM inbound lead pipeline, from first contact through qualification, and successfully transition qualified leads to regional sales teams
  • Execute & manage automated email campaigns to maximize velocity of the sales funnel
  • Work collaboratively with global and regional Sales, Marketing, Business Development, and Field Applications Support teams to nurture and qualify potential new customers
  • Explain and present PacBio’s core SMRT Sequencing technology to potential customers sourced from a diverse base of digital and company marketing activities (local and global)
  • Articulate key applications and emphasize the unique selling points, finding mutually beneficial outcomes to all parties, addressing specific customer needs
  • Support Sr. Specialist in reporting on pipeline metrics and actively suggesting data-driven improvements for sales strategies, tactics, and/or sales process for achieving revenue goals

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Requirements

Position Requirements:

  • The position is an internal sales position with minimal travel time requirements (<10%).
  • Minimum of a BS degree or equivalent experience in Molecular Biology, Genetics, Biochemistry, or related field
  • 2+ years of experience in sales, field applications, or pre-sales customer support
  • Familiarity with the sales process and proven success in a strategic sales environment, including prospecting, lead qualification, and early opportunity development
  • Experience with and understanding of DNA sequencing instruments and assays
  • Conducts presentations effectively, professionally, and comfortably to customers and management
  • Proven ability to proactively engage with customers, quickly establish rapport, ask thoughtful questions, and influence decisions
  • Excellent verbal and written communication skills
  • Strong time-management, organizational, and planning skills are essential
  • Experience with Salesforce.com, or equivalent CRM
  • Marketo and/or Pardot lead management and email automation experience a plus

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

About Our Organization

YOUR PARTNER IN LIFE SCIENCE EXPLORATION

Based in the heart of Silicon Valley, Pacific Biosciences provides sophisticated genomic analysis systems that deliver invaluable insights for scientists who strive to resolve complex genetic challenges.

In an effort to push the boundaries of molecular biology, our founders invented a new way to study the synthesis and regulation of DNA, RNA, and proteins. Harnessing advances in biochemistry, optics, nanofabrication, and more, we developed Single Molecule, Real-Time (SMRT) Sequencing technology. This powerful technology transforms the understanding of biological systems by enabling real-time analysis of biomolecules with single-molecule resolution.

PacBio sequencing offers the most comprehensive view of genomes, transcriptomes, and epigenomes — including the full spectrum of genetic variation — by providing the longest average read lengths, highest consensus accuracy, and most uniform coverage of any sequencing technology on the market today. Ideal for de novo genome assembly and genetic variation characterization of humansanimals, plants, and microbes, this system features high-performance optics, automated liquid handling, and an intuitive, intelligent operating system.

We are passionate about developing high-quality, innovative technologies and systems that impact areas of critical importance, including the diagnosis and treatment of disease and efforts to improve the world’s food and energy supply. We believe that our tools will lead to advances that will create long-lasting benefits for the world and its future.

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