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Inside Sales Representative

Job Location
55 Cambridge Parkway
8th Floor
Cambridge, MA 02142
United States

Medical, Dental, and Vision Insurance

Life / Accidental Death & Dismemberment Insurance

Short and Long Term Disability Insurance

Pet Insurance, Legal Insurance

Flexible Spending Account (FSA)

Generous 401(k) Matching Program

Employee Assistance Plan (EAP)

Commuter Reimbursement Program

Employee Referral Bonus Program

Tuition Reimbursement Program

Cell Phone Usage Reimbursement

Reservable Bicycles

Job Description


Biopharma companies are challenged with turning advancements in genomics into better therapies and improved health.  By providing sequencing services and custom cohorts of deeply phenotyped and genotyped patients, as well as the GORdb platform and analysis suite and cutting-edge AI, we enable our clients to accelerate their drug discovery and development programs.

As a key member of the commercial sales team, the Inside Sales Representative manages the customer sales process for sequencing and genomic analysis sales opportunities in the US.  Responsibilities include generating qualified sequencing sales leads, guiding customers to products that best meet their needs, coordinating with internal team to address customer questions, generating individualized quotes and finally, closing deals. Working closely with Marketing,  Genomic Science Liaisons(GSL), Account Executives and Product Management, this role will help drive new customer growth and provide a career launch pad.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works with Marketing and Account Executives to develop and execute on new customer acquisition strategies to meet revenue goals
  • Manages the customer sales process for sequencing and analysis services via phone and e-mail
  • Maintains lead, opportunity, and customer information in the CRM database, providing frequent status updates
  • Engages with client and coordinates with GSL or product management to further qualifying inbound leads and address customer questions or concerns
  • Works collaboratively with the wider sales team including Account Executives, GSL team, Product Management and Project Management
  • Establishes and maintains strong relationships with clients and purchasing contacts
  • Tracks and reports on all activities and value created to management
  • Provides relevant data for Ad-Hoc reporting
  • Applies continuous improvement methodologies to improve lead generation activities

Required Education and Experience

  • B. S. in Life Science, Chemistry
  • Proven successful sales experience with a technical product line such as sequencing
  • NGS Sales experience strongly preferred
  • Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
  • Exceptional listening, verbal and written communication skills
  • Organized, confident balancing multiple projects and prioritizing appropriately
  • Outstanding relationship building and interpersonal skills
  • Demonstrated ability to solve problems and work effectively in a team environment.
  • Proficient with Microsoft Word, Excel and Outlook and SalesForce CRM required
About Our Organization

WuXi NextCODE is a global genomic data and insights company with operations in Kendall Square, Cambridge, Massachusetts, and in Dublin, Reykjavik and Shanghai. We serve the world's leading life sciences companies including biotechnology, pharmaceutical companies and medical research centers. Our partners all use insights from genomic data to improve health. Our capabilities include providing access to population-scale patient cohorts for research, next generation sequencing (NGS) CLIA/CAP GCP labs globally, and a team of the world's leading A.I. and genomic analysis experts and technologies for organizing, mining and sharing genomic and disease biology data.

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