Inside Sales (Home Based), Consumables, Northeast US territory

NanoString Technologies
Job Location
Competitive Comp Package -Uncapped Commissions

Benefits include but not limited to H/D/V Coverage, ESPP, Stock Options, Matching 401K, Wellness Reimbursement, PTO, and more...AND a great company to work for!!

Job Description


New position in company with double digit growth and aggressive growth plans.

**Ideal Home base in Northeast US, preferably Boston, NYC, Philadelphia, or NJ**



Initial point of contact for pre-sales customer inquiries and outbound prospecting. Manages the sales process for specific products lines, accounts and/or sales opportunities via phone and e-mail. Includes engaging with existing customers and generates sales leads, introducing customers to the NanoString products that best meet their needs, coordinating with internal resources to address customer questions/objections, providing pricing, creating and submitting individualized quotes, negotiation and coordinating with manufacturing to ensure delivery of products and closing the sales process through the point of order receipt. Works closely with Regional Account Managers to meet and exceed sales quotas for a specific the territory.


  • Support Regional Account Managers with lead generation, customer follow-up & seminar marketing
  • Initial point of contact for pre-sales customer inquiries and outbound prospecting.
  • Includes engaging with existing customers and generating sales leads
  • Managing Trade Show leads and their respective qualifications
  • Ensure compliance with manufacturing protocols to ensure product build and shipment
  • Establishing new customers and maintaining/growing existing customer accounts
  • Establish and nurture positive, productive relationships with customer accounts including product end-users, management and purchasing contacts.
  • Work collaboratively with Marketing to drive product promotions and provide feedback on ROI
  • Maintaining and assigning leads, sales opportunity and customer intelligence data into CRM database

Preferred Educational Background:

  • Bachelor’s degree in a science or technical field required. Genetics, molecular biology, chemistry strongly preferred.
  • M.S. degree in molecular biology or a related field a strong plus.

Preferred Experiential Background:

  • 2-4 years successful sales experience with a technical product line preferred.
  • Solid fundamental understanding of genetics.
  • Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
  • Genetic sales, customer service or technical support experience preferred.
  • Outstanding listening, verbal and written communication skills.
  • Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types. Ability to work well with highly educated research scientist customers.
  • Strong ability to identify customer needs, obstacles to the sales process and solutions using NanoString products.
  • Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Experience working with Microsoft Dynamics or a similar CRM database a plus.
  • Strong business sense, instinct and personal drive.
  • Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork.
About Our Organization

NanoString Technologies (NASDAQ: NSTG) is a publicly held provider of life science tools for translational research and molecular diagnostics. The company's technology enables a wide variety of basic research, translational medicine and in vitro diagnostics applications.

NanoString's products are based on a novel digital molecular barcoding technology invented at the Institute for Systems Biology (ISB) in Seattle under direction of Dr. Leroy Hood. The company was founded in 2003 with an exclusive license to develop and market the technology. In 2008, NanoString launched its first commercial instrument system and began international sales operations with its first multiplexed assays for gene expression analysis. In 2010, the company launched new applications for the system to support microRNA analysis and copy number variation detection, and in 2013 launched Prosigna®, its first in vitro diagnostic product for prognosis of early stage breast cancer.

Organizations performing cancer research, biomarker validation and screening, and next-generation sequencing validation are rapidly adopting the nCounter® Analysis System. By providing simple, multiplexed digital profiling of single molecules, the NanoString platform represents a natural, digital downstream companion to next-generation sequencing and enables researchers to embark on studies that were previously inconceivable.

Leading researchers and institutions are finding that NanoString's nCounter system provides the ideal platform on which to validate their discoveries and translate them into clinically useful diagnostic assays. The nCounter system is uniquely positioned to support translational research because it provides more reproducible results than methods requiring amplification, and generates high-quality data from the difficult sample types common in clinical research, including Formalin-Fixed Paraffin-Embedded (FFPE) tissues.

In addition to continuing to extend the applications for the nCounter system in the discovery, target validation and routine testing segments of the genomics research market, the company's goal is to become the platform of choice for diagnostic testing based on multiplexed gene signatures that can be offered in hospitals and pathology laboratories worldwide, following appropriate regulatory approvals. These two synergistic areas of business focus provide researchers with a seamless transition from discovery to diagnostics.

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