Inside Sales Account Manager

Knowledge, Experience and Technical Skills

• Exhibit a passion for having customers forever, continuous improvement, maintaining high standards of performance, teamwork and attention to detail.
• Working knowledge of Clinical Laboratory testing including supporting technology
• Be a champion of meeting both internal and external customer needs
• Support an environment which promotes positive communication and respect. 
• Excellent written, verbal communication, and presentation skills
• Must have proven ability to meet tight deadlines, work independently, be detail-oriented, extremely organized, and a resourceful problem-solver
• A collaborative team player who enjoys working in a cross-functional team environment
• Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results
• Excellent follow-through ability is a must
• Strong interpersonal and collaboration skills with an ability to communicate at all levels of an organization both internally and externally
• A hands-on person who is detail-oriented and able to get things done
• Must enjoy problem solving in a position with heavy phone and computer time. 
• Must be a continuous learner, always seeking opportunities to improve effectiveness of processes and tactics

 Education and/or Experience

• BA/BS degree in Chemistry, Business or related field.
• Highly effective oral and written communication skills
• 3 - 5 Years Direct Technical Sales experience in (Clinical Diagnostic Laboratory experience preferred)
• Ability to work in a cross functional matrix environment. 
• CRM Experience a must (Salesforce.com preferred)
• Proficient in Microsoft Word and Excel