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Inside Sales

Codex DNA
Job Location
9535 Waples Street
Suite 100
San Diego, CA 92121
United States

Medical, Dental, Vision, 401k

Job Description

Inside Sales Associate will drive commercial sales by working directly with prospective and current customers. This role will report to the VP of Global Sales.  A successful candidate will be a self-starter who is able to multi-task, prioritize, and manage time effectively. We will consider a senior level role for those with extensive inside sales experience with instrument and reagent sales.


Essential Duties and Responsibilities:
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Triage and provide first line technical support and effective solutions based on customer needs
• Prepare quotations and proposals for customers
• Track and report sales activity, close sales and achieve quarterly quotas with new and existing customers
• Build relationships with customers and prospects, grow existing and new customer accounts
• Coordinate with internal teams to support specific customer requests, applications and sales opportunities.
• Provide customer feedback to sales, marketing, and product management
• Troubleshoot, document, and resolve customer issues
• CRM Management• All other duties as assigned or necessary


Required Qualifications:
• 1-3 years of sales or customer service experience in biotech
• Inside Sales experience with instruments or reagents highly preferred
• Lab experience with cloning and molecular biology techniques, a plus
• CRM system knowledge is a plus
• Dynamics or Salesforce experience is a plus
• Proficiency in Microsoft Excel required
• Thrive in a start-up, rapidly growing company environment
• Excellent verbal and writing skills, great computer skills
• Take initiative and have a growth mindset

Education Requirements:
• Bachelor’s Degree in biology or relevant field or equivalent experience
• May consider a combination of other education, a certificate in a related area and/or relevant work experience

Working Conditions:
• Under standard working conditions, this position is based in our San Diego, CA office. Due to COVID-19, telecommuting will be considered temporarily, but must be in proximity to access or travel to the San Diego, CA office as the business may require
• Prolonged periods of sitting at a desk and working on a computer
• As a critical and essential role, the candidate must be willing and able to travel to the San Diego, CA office to report to work. We have protocols in place to provide a safe, socially distanced work environment.

About Our Organization

Codex DNA is a pioneer in synthetic Biology. We’ve commercialized the world's first fully automated biologics printer. It harnesses the power and precision of the Gibson Assembly® method to synthesize genes in a single overnight operation on the benchtop. Our vision is to bridge the gap between the digital and biological worlds by developing revolutionary synthetic genomics platforms that accelerate advances in drug discovery, precision medicine, DNA data storage, and industrial design.

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