Genetic Counselor - Office Based Lab Liaison

Organization
Sequenom Laboratories
Job Location
3595 John Hopkins Court
San Diego, CA 92121
Salary
competitive salary, bonus, equity
Benefits

comprehensive benefits package, effective hire date

Job Description

Sequenom is looking for an office based Genetic Counselor to work as Clinical Laboratory Liaison. This position will serve as a scientific and clinical liaison between Sequenom Laboratories and Health Care Professionals and clients by developing laboratory operational best practices and communicating key scientific and clinical information as it relates to laboratory testing. The Clinical Laboratory Liaison will work to define strategies that support daily laboratory operations and customer service responses to inquiries regarding lab specimen submission, receipt, processing, status and results.

 

Responsibilities:

  • Provide laboratory clinical leadership within Sequenom Laboratories through training of and daily communication with customer service staff, including customer service representatives, sample accessioning staff and contracted genetic counseling support.
  • Provide clinical support to clients/health care providers regarding test selection, test performance, and laboratory processes.
  • Oversee outbound communications to clients to relay clinical specimen issues and gather additional clinical information.
  • Communicate positive test results directly to clients/health care providers.
  • Provide resolution to customer service issues by responding to client/healthcare provider complaints and implementing operation improvements when appropriate.
  • In coordination with the laboratory director, respond to requests for additional laboratory data, custom reports and/or clinical interpretation of results.
  • Work with laboratory staff and directors on projects related to lab test performance, including reviews of detection rates, collection of clinical follow-up data and analysis of laboratory data.
  • Support the maintenance of a registry of clinical cases.
  • Participate in manuscript writing for journal publication.
  • Serve as a resource and collaborator for other functional groups within Sequenom such as Marketing, Customer Service, Medical Affairs and Sales.
Requirements
  • Master’s Degree in Genetic Counseling as well as Board Certification
  • Minimum of 3 years of clinical genetics laboratory experience required
  • Experience working with industry and prenatal testing/counseling is desired
  • Familiarity with key aspects of laboratory operations; working knowledge of molecular diagnostic technologies
  • Ability to review clinical literature, including disease state information and target product specifications
How to Apply

Sequenom is an EOE - Minority/Female/Disability/Vets

 

To apply, please visit http://www.sequenom.com/Careers/Jobs  

About Our Organization

Sequenom Laboratories, a wholly-owned subsidiary of Sequenom, Inc., is a CAP accredited and CLIA-certified molecular diagnostics laboratory, dedicated to the development and commercialization of laboratory-developed tests (LDTs) for prenatal diseases and conditions. Sequenom holds or has access to intellectual property for noninvasive prenatal testing using circulating cell-free fetal nucleic acids.

 

As a life sciences company, Sequenom (NASDAQ: SQNM) has a guiding vision: To enable healthier lives as the premier provider of innovative genetic information with an exceptional customer experience
What makes this vision a reality? Our deep commitment to "Quality of Science." For us, only the highest quality is acceptable. Sequenom team members thrive in a "science first" environment where ideas and innovation are part of daily life. This is your opportunity to work on cutting-edge science that is revolutionizing patient care.

Our innovation-driven culture means life at Sequenom is fast-paced, dynamic, and fun with rewarding benefits and performance rewards. With a clear vision for the future, all employees have the opportunity to make a difference and are encouraged to share new ideas. We foster a collaborative work environment and encourage curiosity at all levels.  Our corporate headquarters is located in the heart of San Diego’s life sciences community, less than a mile from the beach.

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