Field Service Specialist (5058)

Organization
Qiagen
Job Location
Job Description

On site Field support of QIAGEN, Peak Service or Excalibur supported instruments with a focus on the Peak Service instrumentation in the hematology/chemistry area.  
- Install, maintain, trouble shooting & repair and support instruments on all levels HW and SW.
- Maintain and develop positive relationships with customers and references.
- Assist in Meeting/exceeding sales targets and related KPI's in relation to maintaining high customer satisfaction.
- Ensure all paperwork is completed accurately, in a timely fashion and in lines with any regulatory requirments. Utilize relevant databases to input and provide information to the organization.
- Positively represent QIAGEN in front of the customer, be a good example.

Requirements

- Technical and/or Scientific and/or Electronics background.
- Preferable Automation harware experience in areas such as diagnostics, molecular biology or hemetolgy and chemistry.
- Service and support experience within the after sales service business.

- Good written and verbal English language communication skills.
- Extensive travel required (85%).
- Valid driver’s license and willingness to travel, national and internationally.
- Availability to work shifts during the day, night and/or weekend if required.
- Ability to lift ~50lb or 25kgs.

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