The Field Automation Scientist will be responsible for installation, mechanical service, customer training, sales demonstrations, and development and implementation of applications on Tecan liquid handling platforms.
Your main tasks:
•Assists with instrument installation and development of new applications.
•Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.
•Provides customer training on use, maintenance, and troubleshooting.
•Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.
•Assists Sales Engineers with complex demonstrations and installs.
•Ability and willingness to maintain a travel schedule and to travel on short notice.
•Complete essential service records according to company policy.
•Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
•Provides back-up service support outside of assigned territory as needed.
•Maintains technical knowledge by attending educational workshops, and reviewing technical publications.
•Handles essential tasks as assigned, and responds to change productively.