ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Pacific Biosciences™ is seeking a Field Applications Specialist, with a strong customer focus to support the SMRT™ sequencing workflow and its applications in Germany.
- Account planning and management as part of a regional strategy in conjunction with local sales colleague.
- The ability to deliver presentations of SMRT sequencing technology and its applications to a wider audience in a competitive environment.
- Excellent customer facing communication skills both in a pre- and post-sales context is essential.
- The candidate will employ expertise to deliver high quality training events to enable new users and to implement specific applications.
- The ability to communicate and coordinate between cross functional teams to conduct beta tests, to support early access programs of new products and protocols.
- Excellent troubleshooting and customer management skills to effectively resolve /overcome technical challenges.
- The candidate will be working in a fast-paced environment, interacting with customers, as well as other scientists and engineers from a wide variety of backgrounds.