Field Applications Specialist | GenomeWeb

Field Applications Specialist

Organization
Becton Dickinson - Genomics
Job Location
Menlo Park, CA
Salary
Varies upon experience.
Benefits

BD is a company with a strong set of Core Values that drive our culture and the way we do business — including the benefit plans we provide. We offer high-quality benefits and strive to communicate these benefits to you in a way that shows their value while expanding your healthcare knowledge. Our commitment to "Advancing the World of Health" provides us with the opportunity to create benefit plans that produce the greatest value for you and BD.

Job Description

Based in the San Francisco Bay Area, this role requires a working knowledge and demonstrated experience in molecular techniques with a special emphasis on Next Generation Sequencing and real-time PCR. Experience of single cell analysis would be an advantage. The role includes conducting product demonstrations, customer trainings and providing support to help our customers achieve optimal results. You will have the ability to independently design and execute laboratory experiments and analyze and interpret results to determine next steps. You will guide customers in experimental design and work closely with the commercial team in pre-sales support activities. You will need to manage multiple priorities effectively to achieve your goals. The territory will primarily be the Western Part of the United States and will require about 50% travel.  Your specific responsibilities will include:

  • Design and execution of experimental strategies, and the interpretation of results.
  • Hands on demonstration of protocols and workflows.
  • Troubleshooting customer results.
  • Instrumentation and reagent workflow demonstrations in house and at customer sites.
  • Customer training – to include seminars, workshops, instrumentation and reagent training.
  • Designing, planning, organizing and performing operator trainings for new and existing customers.
  • Mentoring and training other members of the applications team.
  • Provision of second level technical support to in-house and field support personnel.
  • Performing instrument validation. Reviewing operational quality of equipment, and instruction of customers in operation and maintenance of systems.
  • Provision of scientific support in Molecular Biology and Genomics in regard to operational questions from customers as well as internal peers with focus on single cell analysis/ customized library prep assay development / set up.
  • Identification of complaints, reporting according to the most recent guidelines, supporting the complaint handling process.
  • Keeping knowledge up to date with respect to new products and procedures to give an optimal support for training and demonstrations.
  • Liaising closely with the sales team to provide support for current and potential customers.
  • Provision of support at trade shows, European and locally organized, to demonstrate the platforms and technologies and to support the local teams.
  • Experience with working in an international environment
  • Ability and willingness to maintain a travel schedule of up to 50% travel as required.

  

 

  

Requirements

Qualifications 

  • PhD or equivalent with experience in Molecular Biology or Genomics.
  • Strong scientific knowledge and practical lab experience in genomic applications such as next generation sequencing, sample prep/ library prep for genomic analysis, digital PCR and / qPCR assays and panels or
  • Professional experience as a research scientist with experience in Molecular Technologies with an emphasis on qPCR, and Next Generation Sequencing.
  • Experience in customer interaction and support.
  • Being able to use your scientific knowledge and deploy it in an application environment.
  • Strong analytical/diagnostic skills.
  • Hands on – action oriented.
  • Able to work under pressure in a dynamic and fast changing environment.
  • Ability to cultivate internal and external professional relationships.
  • Team player.
  • Able to work independently.
  • Time management is an essential asset.
  • Commercial feeling.
  • Clear vision of and commitment to providing outstanding customer service.
  • Effective interpersonal, written, and oral communication skills.

 JobOtherPrimary LocationUS-California-San Francisco

About Our Organization

The Genomic Sciences focus area at BD Technologies is engaged in activities related to Next Generation Sequencing (NGS) and Single Cell Genomics (SCG). Technical competencies of the group span the entire NGS workflow including:

  • the collection and preparation of biological samples
  • the preparation of libraries for sequencing
  • NGS
  • bioinformatics 
  • statistical analysis of complex NGS datasets

 

Currently, the team is part of the global product development effort for the recently acquired BD GenCell automated NGS library preparation system. The team is also engaged in new innovation and technology development efforts in genomics and NGS-based molecular diagnostics. In partnership with BD Biosciences, the Genomic Sciences focus area is developing technologies to enable SCG from solid tumors and clinically-important rare cells circulating in blood.

The GRE isn't a good predictor of graduate school performance or productivity, according to two PLOS One studies.

Bitesize Bio has some advice for scientists ready to leave their current lab behind.

A trio of editors from the Nature family of journals describes what make a peer review a good one.

Spots in genetic counseling training programs are competitive, Maclean's reports.