Field Application Specialist USCAN

Organization
GE Healthcare LifeSciences Genomics & Diagnostic solutions
Job Location
Flexible California or massachusetts
Boston, San Diego, Los Angeles,, CA Not applicable
Job Description

Role Summary:
The candidate would be key to help get our advanced products designed-in into the customer processes by demonstrating our product strengths, helping overcome hurdles & establishing a constructive partnership. These design in efforts will be focused mainly on genomics diagnostics (ie. Next Generation sequencing) & Chemiluminescence. The candidate will collaborate with our modality specialists & the rest of the commercial organization. The candidate to spend 50-70% of their time travelling.

Essential Responsibilities:

  • To provide technical and applications based support to the sales and marketing teams
  • To develop customer relationships, identify and translate customer needs into workable solutions that drive business success and revenue growth
  • Troubleshoot customer issues related to GE products and provide solutions where available to support business goals
  • Use customer feedback to identify new opportunities and unmet needs in relation to new product proposals and product modifications
  • Develop and support custom opportunities and be a key point of contact with the customer on technical collaboration opportunities
Requirements

Qualifications/Requirements:

  • Bachelors or Masters degree in biochemistry or immunology or equivalent plus relevant experience in molecular biology and/or immunodiagnostics assay fields
  • Strong technical background in Genomics, Molecular Diagnostics, & immunodiagnostics/Chemiluminescence applications, special focus around Next Gene Sequencing.
  • Ability to build technical relationships, internal and external collaborations with industry leading scientists
  • Experience listening to and discussing technical applications with customers to develop desirable outcomes
  • To work collaboratively across functions and geographies to drive execution
  • Practical experience in immunodiagnostic and molecular diagnostic assay development with understanding of key performance requirements
  • Knowledge of Next Generation Sequencing workflows across multiple platforms
  • Experience using or developing applications that use magnetic particles for diagnostic assays, nucleic acid extraction & cleanup
  • Experience working with customers to understand and translate requirements into an effective solution either directly in the laboratory or through R&D scientists
  • Excellent written and verbal communication skills

    Desired Characteristics:
  • Bachelor's degree preferred
  • Strong leadership skills (respected by peers and leadership for contributions to the business)
  • Strong presentation skills (public speaking and lecture experience desired)
  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
  • Ability to multi-task effectively and manage multiple priorities at one time
  • Willingness to be flexible/adapt to changing work environments
  • Clinical experience in large hospital/university setting preferred
  • Advanced certification/registries desired
  • Demonstrated advanced clinical scanning skills
  • Experience on all current GE products for which responsibilities cover
  • Experience within GE Clinical Applications or Clinical Marketing roles
How to Apply
About Our Organization

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

It is not about your career… it is not about your job title… it is about who you are…. It is about the impact you are going to make on the world. You want to go into uncharted waters… do things that haven’t been done to make yours and someone else's life better. GE has been doing that for decades! We will continue to do so! We are the world’s digital industrial company.

There is no other life sciences company quite like GE Healthcare Life Sciences. A $5 billion business with more than 11,000 individuals in over 100 countries, we are at work enabling a new era in medicine. For more than 60 years, GE Healthcare Life Sciences has globally supported the development and use of new therapies, helping accelerate the journey from biological understanding to clinical therapy. GE Healthcare Life Sciences works with cutting edge technology enabling and advancing the discovery, diagnosis and medical treatments of the present and the future. We are accelerating biology to cell therapy in ways no other company can.

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