Field Application Specialist

Organization
Kapa Biosystems
Job Location
San Francisco/Bay Area,
Salary
Benefits
Job Description

Kapa is inviting applications for the full-time position of Field Applications Scientist in the West Coast sales territories. The successful applicant will report to the Director of Support & Applications and will have the following responsibilities:

• Provide expert knowledge of products and applications to key accounts, with the goal of providing consultative scientific support, e.g. assisting with product selection, experimental design, workflow optimization, automation, etc.
• Coordinate with sales to provide customers with the scientific and product support necessary to accelerate the sales process, increase success rates of product evaluation and provide continued post-sale technical support
• Extensive local and regional travel (50%-75% time) to work in the field (supporting the West Coast region) with Sales Consultants, attending meetings with key customers, providing training in, and assisting with, the evaluation of automated NGS methods, presenting scientific seminars and technical presentations, and participating in table top shows
• Liaise directly with Product Managers to provide feedback on competitive landscape, conceptualization of new products and product extensions, beta test programs, product positioning and application development
• Participate in trade shows and the ongoing technical training of Sales Consultants
• When not in the field, responding to technical inquiries from U.S. customers received by phone and e-mail, communicating with Sales team and entering details of these interactions in the CRM

Requirements

• A masters or doctoral degree in Biochemistry, Molecular Biology, Biotechnology, or appropriate Biological or Biomedical Science
• Advanced theoretical knowledge of, and practical experience in next-generation sequencing (particularly sample preparation for Illumina and Ion Torrent platforms), real-time PCR, and
end-point PCR applications
• Experience with liquid handling platforms for NGS and PCR applications will be an advantage
• Excellent personal task management skills and a high level of self-motivation
• Experience in any form of customer support and the use of a CRM system are highly recommended
• Excellent verbal and written communication skills
• Excellent computer skills

How to Apply

To apply for the position, please submit the following in MS Word or PDF format by e-mail with
“Field Application Specialist” in the subject line to [email protected]:

• Letter of motivation (one page maximum)
• Resume, highlighting relevant qualifications and experience, and containing:
1. current e-mail address and cell phone number, and
2. names and contact numbers (e-mail address and daytime telephone number) of two references who are able to assess your suitability for the position in terms of the specified requirements.

About Our Organization

Kapa Biosystems is a high-growth, life science reagents company with expertise in enzyme engineering, enzyme production, and applications development. Kapa employs a suite of high-throughput directed evolution technologies for the discovery and optimization of novel enzymes for DNA amplification, next-generation sequencing, and molecular diagnostics. Kapa products are manufactured in-house, conform to internationally acceptable standards of quality, and are distributed worldwide.
Kapa strives to create a working environment that is innovative, collaborative and focused. There is opportunity for new employees to participate in the continued growth and success of the company.

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