Field Application Scientist - Western North America

Organization
Precision NanoSystems US, Inc.
Job Location
145 – 395 Oyster Point Blvd
South San Francisco, CA 94080
Benefits

PNI provides a competitive compensation and benefits package with excellent opportunities for personal growth.  

Job Description

Position Summary


Support the sales team to sell PNI products through joint and individual sales calls, lead qualification, seminars, trade shows and user meetings. Provide technically sound and detailed presentations of PNI technology at promotional venues and high level scientific meetings. Provide optimal pre-sales information, product/application demonstration and post-sales support. Support sales representatives for base business maintenance and grow key accounts in the sales territory.


Areas of Responsibility


● Pre-sales: Play an active role within the commercial team to promote new products, prospect key accounts, qualify leads and develop opportunities, contribute to team spirit and improve account penetration. Attend and support trade shows and conferences. Develop and maintaining positive relationships with customers

● Develop a strong working knowledge of PNI products and services, a detailed understanding of applications utilized by our customer base, as well as a strong working knowledge of the features and benefits of competitive products. Sustained evaluation or awareness of competitor activities and innovations within the marketplace generally. Develop a working knowledge of funding, market dynamics & end-user needs. Provide/facilitate efficient communication on strategic and competitive customer feedback to Marketing and Product Development teams

● Conduct on‐site and in‐house customer training courses. Provide technical sales support by conducting applications‐based seminars and product demonstrations. Provide applications/
technical training to sales team

● Provide phone, email, and in‐person customer applications support, including troubleshooting issues related to user's technical skills, application, software and instruments. Interpret customer needs and identify if the responsibility for a problem resolution falls to sales personnel, engineering or other company personnel

● Assist in the creation and review of technical materials (manuals, application notes and presentations)

● Manage proof‐of‐principle experiments for potential customers who are evaluating and/or writing grant applications for instrument purchases

● Conduct new product evaluation/testing with R&D and beta test sites

● Create and maintain support information in the company enterprise database (CRM)

● Coordinate new installations, including facility inspections, instrument validation, and customer training, as needed

● All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Requirements

 


● M.S. in a Life Sciences discipline is required. A Ph.D. and strong nanoparticle formulation or cell/molecular biology background is preferred

● 3‐5 years of hands‐on experience in a nanoparticle formulation, drug delivery, or cell biology lab is required. Skilled in troubleshooting instrumentation, and applications

● Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment

● Demonstrated aptitude towards the selling process and a proven team player

● Excellent interpersonal skills, relationship management skills

● Strong communication skills and experience delivering scientific presentations. Demonstrated written technical writing ability

● Must be results and success oriented with proven ability to organize, develop, and follow through on tasks and plans

● Prior field experience supporting customers and sales teams in a technical role is preferred. Clear vision of and commitment to providing outstanding customer service

● Proficient in Word, Excel, PowerPoint

● Availability to travel up to 50% of time

● Ability to lift 40 pounds

How to Apply

To apply, please submit a resume and cover letter to [email protected] and reference the Job Code FAS317 in the subject line of the email.

About Our Organization



Precision NanoSystems Inc. (“PNI”) is a manufacturer of instruments, kits and reagents in the global nanomedicine market providing tools for drug development and cell-specific delivery to study, diagnose and treat disease. PNI’s NanoAssemblr family of instruments allow scientists to rapidly develop novel nanomedicine drug candidates for pre-clinical testing. PNI’s NanoAssemblr Scale-up platform enables the translation of these drug candidates to clinical testing and eventually to commercial use. PNI’s NanoAssemblr™ Transfection Reagents use nanomedicine technology to deliver genetic materials in primary cells vitro and in vivo, enabling disease researchers to easily study gene function in high-value models of disease. PNI sells its products to leading pharmaceutical and biotechnology companies, and leading academic institutions in over 20 countries worldwide. Please find more information at http://www.precisionnanosystems.com/.

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