Field Application Scientist

JN Medsys
Job Location
Job Description

We are looking for a talented and highly-motivated field application scientist to provide technical support for our digital PCR product. This position requires a range of expertise and the willingness to work in a dynamic environment as part of a fast-growing team.  You will work together with us to achieve well spread adoption of our product through providing outstanding customer support. You will be engaged in these activities:

  • Provide customer training on the company’s digital PCR product.
  • Provide technical support including troubleshooting related to assay design, user’s technical skills, software and instruments.
  • Provides strategic feedback to the business.
  • Identify customers’ needs, and work closely with sales and marketing, production, R&D, and/or engineering to determine corrective action, follow up and address these needs.
  • Develop and maintain close relations with customers through providing superb support.
  • Provide continuing education on new applications.
  • Update application notes, FAQ’s and troubleshooting guides.
  • Increase product usage and support sales efforts through technical presentations and demonstrations at tradeshows or customers’ sites.
  • Perform any other related duties as required

While experience would be an advantage, we are more interested in individuals who are entrepreneurial, driven to demonstrate success and willing to learn. You should have grit and intelligence. Importantly, you should be passionate about providing good products that benefit people. You should have the following:

  • Academic Level: Diploma/Bachelor Degree holder or above;
  • Field of Study: Electronic Engineering or equivalent discipline
  • Experience: 1-3 years of experience in machine design/assembly.
  • Familiar with programming with development boards e.g. Arduino board, Beaglebone is a plus
  • Familiar with PCB design and use of Gerber file/Knowledge in PCB Layout is advantage
  • Strong analytical, problem solving, communication and interpersonal skills; Soldering skill
  • Effective Communication skills
How to Apply

Send CV with a cover letter to:

About Our Organization

JN Medsys is a people-centered life science company driven by the desire to make complex genomic tools accessible to more people. We have developed a better way to do non-invasive diagnostics of diseases through a revolutionary digital PCR product.  We have worked hard to develop an excellent product. We are now working even harder to bring this to more people, empowering them to improve the way we diagnose and manage diseases.  Our purpose is to make lives better through providing superior products and outstanding service to our global community. 

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