Credit and Accounts Receivable Specialist

Organization
Pacific Biosciences
Job Location
1380 Willow Road
Menlo Park, CA 94025
Job Description

Pacific Biosciences is seeking an experienced and motivated Credit and Accounts Receivable Specialist to manage the credit and collections function and to provide customer support for receivables.

Responsibilities:         
•    Monitor outstanding receivables and follow up with past due accounts by phone and/or email
•    Document all correspondences in SAP and/or Excel and communicate with manager and sales, as needed
•    Process and apply customer payments to corresponding invoices
•    Research and apply Credit Memos
•    Resolve and manage customer queries on a timely basis
•    Send customer statements, invoice copies and account reconciliations, as needed
•    Perform credit checks and contact credit references of prospective customers
•    Input approved credit limit amounts 
•    Process customer credit card payments
•    Maintain sales tax rates table in SAP
•    Provide customers Company related information as requested (Bank account information, Vendor form, W-9)
•    Help with additional projects and tasks related to Revenue and Accounts Receivables, as they arise

Requirements

Position Requirements:         
•    Minimum 3-5 years of relevant experience
•    Excellent interpersonal and communication skills, both spoken and written with a customer service focus
•    Self-motivated, efficient worker with high standards for quality of processes and results who can work independently
•    Quick learner that is methodical and analytical who possesses excellent organizational skills
•    Ability to identify issues and areas for improvement
•    Technically competent with ability to work productively in a dynamic environment and be solutions oriented team player
•    Maintains focus and positive attitude during high volume of work while multi-tasking with changing priorities
•    Proficient with Microsoft Office suite of products (Word, Excel, Outlook) and familiar with SAP a must

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

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