Clinical Pathways Program Coordinator

Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance
Job Location
Seattle, WA
Job Description

Position Summary
The Clinical Pathways Program Coordinator is integral to the SCCA’s delivery of superior outcomes for our patients that are founded in evidence based practice, leading edge research and offer the most effective and efficient oncology care in the Pacific Northwest. A SCCA Clinical Pathways Program Coordinator supports the development of pathways with cross functional clinical teams, the integration of pathways into daily clinical operations, and the reporting of clinical intelligence derived from pathway data. The Clinical Pathways Program Coordinator is an important member of a multidepartmental team focused on achieving the SCCA’s mission.

What it takes to be a Clinical Pathways Program Coordinator
Let’s talk about what it takes to be a Clinical Pathways Program Coordinator at the SCCA and why you might consider applying for the opportunity. You come to work every day with a passion to contribute to oncology care. Specifically, you believe in the SCCA’s goal to lead the world in the prevention and treatment of cancer and you are committed to achieving that goal. Where does your commitment and passion come from? Good question!

Maybe you or someone you care about has been affected by cancer, or maybe you are moved by the following cancer facts from 2014:
- 1,665,540: The number of new cancer cases expected to be diagnosed in 2014
- 585,720: The number of Americans expected to die of cancer in 2014, about 1,600 people per day
- 20%: The decline in the cancer death rate for men and women combined from 1991 to 2010
- More than 1.3 million cancer deaths have been averted as a result of this decline
- 159,260: Expected number of lung cancer deaths in 2014. More men and women die of lung cancer than any other type of cancer. Additionally, 116,000 men and 108,210 women are estimated to be diagnosed with lung and bronchus cancer in 2014
- 30%: The percentage of all cancer deaths that can be attributed to smoking. Smoking remains the leading cause of preventable death worldwide
- 232,670: Number of women expected to be diagnosed with invasive breast cancer in 2014; about 2,360 cases are expected in men. Breast cancer is the most frequently diagnosed cancer in women, with the exception of cancers of the skin
- 233,000: Number of men expected to be diagnosed with prostate cancer in 2014 – the most frequently diagnosed cancer in men, aside from skin cancer
- 136,830: Number of colorectal cancer cases expected to be diagnosed in 2014. Colorectal cancer is the third most common cancer in both men and women
- 1 in 235: The number of children who will be diagnosed with cancer before age 20. A total of 15,780 new cancer cases are expected to be diagnosed in children and adolescents in 2014
- $216.6 billion: The overall costs of cancer in 2009, according to the National Institutes of Health (NIH)

American Cancer Society’s 2014 Cancer Facts & Figures publication and Cancer Statistics article. All figures are for the U.S.

Whatever your reason is, the decision to apply indicates that you have a compelling desire to join us in the difficult and rewarding journey of supporting cancer research and clinical oncology care. It’s a journey that you will take with the most amazing providers, researchers, staff and patients navigating the diagnosis of cancer.

When we say you will be taking a journey with amazing individuals we truly mean it. Our providers and researchers are internationally recognized for their contributions to oncology practice. Many of them are literally writing the guidelines that oncologist around the world follow every day. Our staff is equally recognized for their efforts in Clinical Pathways and areas such as Clinical Operations, Clinical Analytics, Healthcare Quality and Financial Analytics. You will need to bring your ‘A’ game to earn their respect and confidence. Everyone here at the SCCA shares your commitment and will support you when you need it and will also expect your best effort every day. Come to work with your scientific method of approaching complex problems, challenge the status quo, innovate solutions around program coordination and you will be on your way to success.

As a Clinical Pathways Program Coordinator you will support the delivery of the best outcomes possible for our patients by balancing a portfolio of dynamic projects. You accomplish this by facilitating program success through compelling communications, complex scheduling, event and travel management, supporting local and remote pathway implementation, and intuitive relationship building with key SCCA departments while shepherding the daily activities of the Clinical Pathways Team. Any background you might bring from experiences in program coordination, departmental support, or as a program assistant, will aid your efforts to prioritize your task, develop a plan and ensure our team is meeting its daily operational goals.  

Key to the Clinical Pathways Office operations is keeping in mind the needs of the customer. Our customers are internal and external to the SCCA and its partners. Your efforts and innovative ideas will support our Clinical Pathways Associates, Data Scientist, and Administrative teams, each with diverse needs. You will need a keen understanding of other’s strategic goals as well as an ability to develop strong partnerships that facilitate understanding and progress of clinical pathways. Externally we serve our alliance partners, the UWMC, the Fred Hutchinson Cancer Research Center, Seattle Children’s, our community sites at Northwest and Evergreen Hospitals, and our Network Affiliates across five states. That is a lot of diverse customers with different needs. You need to have a product/project mindset with a plan and mission to succeed and to build the relationships to make it possible!

How do you measure your success? We continue to improve our measurement processes and we are looking for good ideas. An entrepreneurial mind that can adapt to dynamic needs and resources will be highly regarded and successfully contribute as we creatively approach each day. We need you to bring your ideas and enthusiasm to help move our efforts forward in innovative ways.  

Our team is committed to fostering an esprit de corps environment. We are a supportive, cross-functional team that works hard and has a passion for what we do and share a vision for what success looks like. We believe in continuous learning and improvement through collaboration, mentoring, and professional development. We also believe that our team members are our most valuable asset and it’s our responsibility to support your success. We will provide opportunities to contribute to cancer care and you will bring your innovative ideas, passion for oncology, curiosity and joy of solving problems. Together we will lead the world in the prevention and treatment of cancer.

- Training, Education and Experience (Required)
- Bachelor's degree or a minimum of four (4) years of equivalent healthcare work experience. Other backgrounds and education are welcomed; we value unique perspectives and approaches
- Proficient with Microsoft Office applications with expertise in Outlook
- Ability to schedule complex calendars and coordinate event management
- Strong technical writing and process documentation experience required
- Demonstrated ability to communicate effectively with a wide variety of individuals and groups. Experience directly working with physicians and other clinicians preferred
- Excellent time management, task prioritization and organizational skills with demonstrated experience in managing multiple projects and coordinating the activities of resource pools
- Excellent communicator with strong customer focus. Ability to communicate clearly, effectively and concisely to a variety of audience
- Exposure to project management knowledge  

Education and Experience (Preferred)
- Bachelor’s degree in a related field and/or 5+ years of equivalent work experience. Degree health care administration or business preferred. Other backgrounds and education are welcomed; we value unique perspectives and approaches
- Knowledge of hospital and healthcare systems and/or experience in an academic center
- Strong combination of technical and business skills acumen. Product/Program Coordinators are good examples
- Experienced in developing and maintaining documentation templates and creating project specific deliverables
- Experience managing Share Point Sites
- Project management knowledge, with skills to achieve goals in creative, innovative and effective ways
- Demonstrated ability to determine key business needs and proactively develop solutions
- Proven facilitation skills in leading cross functional project management
- Experience in health care environment, preferably in Oncology

Other Knowledge, Skills, and Abilities
- Strong attention to detail in all efforts
- Earns confidence and trust of others
- Critical thinking and judgement required to succeed in this position
- Through curious natures use scientific method to test ideas and confirm with data opportunities to improve processes
- Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
- Systems thinking. Ability to understand organizational culture, systems, processes, strengths and weaknesses
- Supports others through coaching and mentorship
- Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals

To apply for this position, please CLICK HERE

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