Client Relations Specialist

Job Location
Job Description

Job Title: Client Relations Specialist

Department: Business Development

Reports to: Director of Business Development

Essential Job Duties: All duties are subject to change by managers during employment. The following is an outline and is not intended to be inclusive of all tasks that could be requested of employee.

Responsibilities and Duties:

  • Assist the Business Development team in responding to sales inquiries, proposals, and opportunities
  • Document Preparation: Quotes, SOW, MSA, NDA/CDA
  • Must be able to work independently and with minimal supervision
  • Demonstrate an understanding of the products and services we offer and be adaptive to new technologies and offerings
  • Use company resources to facilitate/build strong enduring customer relationships in order to achieve the goals of the company
  • Ability to execute on assigned tasks from business development team
  • Demonstrates a high level of ethics
  • High level of problem solving and time management skills
  • Assist in developing additional marketing and sales material
  • Maintain web based contract platforms and exchanges
  • Collaborate on new sales and marketing campaigns and strategies to increase market exposure and generate new business
  • Attend internal meetings and facilitate execution of action items
  • Moderate computer and software skills for basic data entry
  • Management of company website and social media: Twitter, Facebook, LinkedIn


Minimum: Bachelor’s degree, preferably in a biological science with client experience in a scientific setting (preferably molecular genetics or pathology)

Desired Skills (but not required)

Knowledge of next generation sequencing, array based genotyping, nucleic acid extraction, and/or pathology.

Knowledge of photo editing and marketing software (i.e. Photoshop, GIMP, Publisher, Fireworks).

Excellent verbal and written communication skills.


Job Type: Full-time

How to Apply

We receive such a large number of resumes, that we require a cover letter to be considered. Since we take the time to read your cover letter, we expect the cover letter to include more detail than an edited MS Word template. We encourage you to think about why working with a small company is both interesting and rewarding for you, and why you think adding your talent and character to our company would be both interesting and rewarding for us.

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