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IT Support Specialist


TriLink Biotechnologies

Job Location

10770 Wateridge Circle, Ste 200
San Diego, CA 92121
United States

Job Description

IT Support Specialist

TriLink BioTechnologies is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

TriLink BioTechnologies, a Maravai LifeSciences company, is seeking a IT Support Specialist to join our growing team.   This role is responsible for providing technical support for Executives and basic user problems.  Answer any questions relating to laptops/workstations, printers, peripherals, mobile devices, IT-related software, email, communications, etc.  Basic skills of active directory and familiarity with Office 365.


  • Responsible for the Executive/Desktop support
  • Updates asset and inventory list
  • Assists with onboarding of new employees
  • Reviews prioritize and respond to Helpdesk tickets
  • Manages multiple projects simultaneously while maintaining high customer service standards
  • Considered a Subject Matter Expert (SME) for TriLink’s IT Team
  • Perform other duties and responsibilities as assigned


  • Required experience with Apple products supporting Executives
  • Required experience with troubleshooting common IT problems
  • Outstanding interpersonal skills and excellent written, verbal communication
  • Ability to multi-task and prioritize workload while maintaining efficiency and quality of work
  • Able to troubleshoot hardware issues and repair systems
  • Familiarity with working in a lab environment


TriLink BioTechnologies is a rapidly growing biotech firm in San Diego, CA that offers competitive wages and a full benefits package including medical, dental, vision, LTD, and a retirement plan.


TriLink BioTechnologies is an EEO employer.




About Our Organization

TriLink BioTechnologies, a Maravai LifeSciences company, offers mRNA and oligo solutions as comprehensive CDMO services and an expansive stocked menu - to accelerate research, diagnostic, and therapeutic applications. TriLink has paved the way with industry-leading technology, consistently high quality, and ready access to expert scientific support. 

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