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IT Support Specialist

Organization

TriLink Biotechnologies

Job Location

10770 Wateridge Circle, Ste 200
San Diego, CA 92121
United States

Job Description

IT Support Specialist

TriLink BioTechnologies is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

TriLink BioTechnologies, a Maravai LifeSciences company, is seeking a IT Support Specialist to join our growing team.   This role is responsible for providing technical support for Executives and basic user problems.  Answer any questions relating to laptops/workstations, printers, peripherals, mobile devices, IT-related software, email, communications, etc.  Basic skills of active directory and familiarity with Office 365.

Responsibilities

  • Responsible for the Executive/Desktop support
  • Updates asset and inventory list
  • Assists with onboarding of new employees
  • Reviews prioritize and respond to Helpdesk tickets
  • Manages multiple projects simultaneously while maintaining high customer service standards
  • Considered a Subject Matter Expert (SME) for TriLink’s IT Team
  • Perform other duties and responsibilities as assigned

Qualifications

  • Required experience with Apple products supporting Executives
  • Required experience with troubleshooting common IT problems
  • Outstanding interpersonal skills and excellent written, verbal communication
  • Ability to multi-task and prioritize workload while maintaining efficiency and quality of work
  • Able to troubleshoot hardware issues and repair systems
  • Familiarity with working in a lab environment

 

TriLink BioTechnologies is a rapidly growing biotech firm in San Diego, CA that offers competitive wages and a full benefits package including medical, dental, vision, LTD, and a retirement plan.

 

TriLink BioTechnologies is an EEO employer.

 

 

 

About Our Organization

TriLink BioTechnologies, a Maravai LifeSciences company, offers mRNA and oligo solutions as comprehensive CDMO services and an expansive stocked menu - to accelerate research, diagnostic, and therapeutic applications. TriLink has paved the way with industry-leading technology, consistently high quality, and ready access to expert scientific support. 

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