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Show Some Love

Candid Engineer in Academia says that because “they hold most of the keys to the proverbial kingdom,” she is always genial towards her institution's administrative assistants and additional support staff. "None of these people work for me," she says. But when she'd like a letter of recommendation "on a letterhead … by this afternoon," or "purchasing permission" for a new piece of equipment and her grants submitted on deadline, Candid Engineer knows that she needs these staffers' help. "I need these people to help me almost every day," she says. "I depend on these assistants to help me do my job well." To that end, Candid Engineer says that it would be untoward of researchers to give the support staff any static.