Affymetrix Replacement Mouse Chips Arrive, But Some Users Demand More | GenomeWeb

As the promised replacements for Affymetrix’s defective batch of U74 mouse arrays arrive at labs around the world, some customers are now demanding to be compensated with additional reagents to make up for their lost time and expense.

“I’ve spoken with a number of people in our field who believe the one-to-one replacement [of chips] is not fair,” said J. Perren Cobb, director of the injury genomics group at Washington University-St. Louis. “It doesn’t replace the reagents or the tissue samples or all the work that went into generating the data from these chips.”

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