In 2003, Ryan Phelan founded a direct-to-consumer genetic testing company called DNA Direct. Genome Technology’s Ciara Curtin spoke with Phelan about the obstacles and ethical issues surrounding genetic testing. What follows are excerpts of their conversation, edited for space.

Genome Technology: Your company serves as a liaison between genetic testing labs and patients or physicians. What are genetic testing labs failing to do that makes your service necessary?

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