Cover Story Affy Gets Affable

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With competitors coming from all directions, the microarray queen cozies up to customers

By Aaron J. Sender & Marian Moser Jones

 

By the time its GeneChips began flooding the commercial market in the late ’90s, Affymetrix had already developed a reputation for Microsoft-esque arrogance. “We didn’t have a customer-friendly reputation. And we weren’t a customer-friendly organization,” says CEO Steve Fodor. “We didn’t know how.”

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The Seattle Times writes that pharmacogenomics testing can help choose medications that may work best for people with depression.

Researchers report that deleting one gene from butterflies affects their wing coloration patterns, according to the Washington Post.

In PNAS this week: genome sequencing of weevil symbionts, retinoid X receptor deletion in lung cancer metastasis, and more.

Sequencing could help combat foodborne illnesses, according to a blog post by Food and Drug Administration officials.