Associate Product Manager, Software

Organization: 
Fluidigm Corporation
Job Location: 
South San Francisco
Job Description: 

The Software Product Manager will be responsible for the ideation, planning, and productization of existing and future software products for Fluidigim’s genomic systems, workflow automation and analysis tools. The position defines and prioritizes the software product requirements using agile methodologies, works with fellow product managers, R&D and the field to define the initial product concept and determines critical success factors, ensuring that the products meet business objectives. The software PM will prepare a business case with marketing and financial rationale and will continuously confirms that the planned end result will meet specified requirements on time and budget while meeting critical customer needs and functionality.

This role is responsible for the entire product lifecycle including all aspects of product launch and will work closely with marketing and communications teams to create and execute marketing plans, and prepare and deliver appropriate product training to worldwide sales regions, product support and other internal groups. Provide appropriate pre- and post-sales support to the field, conduct periodic customer visits, and assist in trade shows, seminars, and user group meetings. Develop product transition and retirement plans along with strategies to migrate customers between software platforms.

Deliverables:
- Create and implement product vision, direction, and business plans, including product plans, user stories, product migration and evolution, and product life cycle and retirement for new product or small enhancements.
- Develop conceptual and evolutionary product plans that meet measurable benchmarks of customer satisfaction and will exceed customer expectations for flexible and exciting functionality and user interface. This includes managing small budget plans, developing business cases, identifying and assessing business opportunities and determining strategic fit conditioned by technical feasibility under the direction of the Manager or Director.
- Gather, validate, and evaluate product/market requirements through market and guest research, competitive and product research, guest communications and external white papers.
- Develop business rules and requirements specifications for assigned product features to include effective product and user interface design, rapid prototyping, product validation testing, and usability testing, while ensuring that the product strategy is adhered to throughout the product life cycle.
- Develop relationships with key customers.
- Assist with market research, monitor competitive activity and identify customer needs.
- Develop/maintain technical expertise on the products.
- Responsible for marketing communication vehicles including website information, product literature, newsletters and articles as well as developing sales tools, training information and materials

The ideal candidate for this role will have a strong molecular and cell biology laboratory background and a demonstrated knowledge of the genomic analysis workflow with particular emphasis on sequencing applications. The role will also require working closely with cross-functional teams and external collaborators, so strong collaborative skills are a must.

Candidates must demonstrate the ability to work autonomously and still have a big impact. Candidates must be highly organized, fluent in English, with strong verbal and written communication skills, especially technical writing. Public speaking is a big part of the job, so a candidate must be experienced and skilled as a presenter. Travel may be required as much as 25% of the time.

Requirements: 

- Master’s or PhD Degree (M.S./PhD) in a life science (molecular biology, genetics, biochemistry preferred), or higher degree with relevant work experience from a four year college or university; or equivalent combination of education and experience.
- Experience: 5-8 + years (or equivalent) of experience in a profession related to gene expression and/or sequence analysis. Experience as a laboratory manager or technical support in a molecular biology laboratory is preferred.
Must have at least 2 years of experience in product development, managing and evaluation processes molecular biology products
- Experience taking new products to market within a small to large organization.
- Hands-on experience of next generation sequencing data analysis and interpretation
- Working knowledge of current user experience and design philosophies
- Ability to build relationships, with a strong attention to detail
- Experience leading cross-functional productization teams
- Working knowledge of agile methodology or SCRUM certification (preferred but not required)
- Professional Presentation and Communication skills
- Ability to clearly communicate technical information regarding Fluidigm’s software products and applications verbally and in writing - demonstrated creative, writing and editing skills; proficient in Microsoft Powerpoint, Excel, Project and Word.

About Our Organization: 

Fluidigm (NASDAQ:FLDM) develops, manufactures and markets microfluidic systems for growth markets in the life sciences and in applied markets. Fluidigm’s systems consist of instruments, software, integrated fluidic circuits (IFCs), high-performance assays for gene expression and genotyping, and primers for sample preparation for next-generation sequencing. Fluidigm technology enables customers to perform thousands of sophisticated biochemical measurements in parallel on samples smaller than the content of a single cell, with nanoliter volumes of reagents, in half the area of a credit card. The Company’s integrated customer solutions are designed to significantly simplify experimental workflows, increase throughput and reduce costs while delivering excellent data quality.

Based in South San Francisco, Fluidigm offers an exciting and collegial working environment with excellent compensation and benefits, including stock options.