Clinical Practice Manager

Mount Sinai - Genetics Department
Job Location: 
New York
Job Description: 


Provide operational and administrative oversight, management and leadership for the Genetics Department's clinical activities, including clinical laboratories, outpatient practice, inpatient consultative
services, and infusion therapy center.

Reporting to the Clinical Lab Director, Senior Clinical Faculty and Director, Finance and Business Development

Job Duties:

Responsible for all aspects of department's clinical service operations, from front desk
activities to billing and collections. Including:

Operations Management

Complete day to day management responsibilities, including oversight of all institutional billing and personnel and all clinical client service administrative staff

Responsible for all major clinical projects and interactions with the Faculty Practice Associates and Hospital, including joint clinical operations and executing the implementation of any central clinical practice developments, e.g. EMR, new clinical and billing systems, etc.

Responsible for working with clinicians to resolve all patient/client issues.

Direct and coordinate various HR functions, including, but not limited to, hiring,
performance appraisals, vacation schedules, coordinating the training of new personnel, for all clinical faculty and staff

Establish schedules, task assignments and allocation of manpower to ensure effective
patient care and provide conformance with efficient clinic service commitments.

Responsible for ensuring that all departmental purchasing is processed efficiently and at lowest cost

Maintain liaison with all levels of administration, physicians and outside organizations to coordinate practice business, accomplish directives and facilitate the resolution of problems. Represent the practice in meetings and conferences.

Assist in the administration of clinical training programs; Residency, Fellow and Genetic Counseling program

Regulatory/Reporting Responsibilities

Oversees all physician and mid-level practitioner clinical privileges, insurance credentialing and recredentialing.

Ensures all clinical services and laboratories are conforming to best business practices
and compliant with all institutional, state, and federal regulations and standards regarding Clinical, Education and Research activities

Direct the compilation of and/or prepare operational and financial reports and analyses
setting forth progress, adverse trends and appropriate recommendations or conclusions.

Oversee all requests for clinical records in response to potential litigation

Establish and monitor productivity measures. Leads departmental performance monitoring/quality assurance program

Strategic Input

Identify and recommend new business opportunities and assist with business plans.

Assist in the launch of all new clinical tests, including pricing and promotion and expediting the required regulatory clearance.

Responsible for staying abreast of competitive environment and realigning strategy accordingly.

Perform other related duties, as requested.

Contact Information: 
About Our Organization: 

Under the leadership of Eric Schadt, PhD, the Mount Sinai Department of Genetics and Genomic Sciences—one of the largest medical genetics centers in the United States—provides expert diagnostic, therapeutic, and counseling services for patients and families with genetic disorders, birth defects, and pregnancy loss. We perform sophisticated diagnostic tests in state-of-the-art DNA, biochemical, and cytogenetics laboratories.

The department has more than 50 internationally recognized physician and scientist faculty members, 10 experienced genetic counselors, and a full support and research staff of more than 150 people who provide expert services.

Our programs and services encompass:

Cancer-related genetic counseling
Cardiovascular genetics
Cleft and craniofacial disorders
Clinical and laboratory evaluations of patients with genetic disorders, birth defects, and pregnancy loss
Comprehensive genetic diagnostic and counseling services
Ethnicity-based carrier screenings
Gaucher disease
Inherited metabolic diseases
Prenatal diagnostic services

Our specialty centers include:

Center for Jewish Genetic Disease
International Center for Fabry Disease
International Center for Types A and B Niemann-Pick Disease