Provide operational and administrative oversight, management and leadership for the Genetics Department's clinical activities, including clinical laboratories, outpatient practice, inpatient consultative
services, and infusion therapy center.
Reporting to the Clinical Lab Director, Senior Clinical Faculty and Director, Finance and Business Development
Responsible for all aspects of department's clinical service operations, from front desk
activities to billing and collections. Including:
Complete day to day management responsibilities, including oversight of all institutional billing and personnel and all clinical client service administrative staff
Responsible for all major clinical projects and interactions with the Faculty Practice Associates and Hospital, including joint clinical operations and executing the implementation of any central clinical practice developments, e.g. EMR, new clinical and billing systems, etc.
Responsible for working with clinicians to resolve all patient/client issues.
Direct and coordinate various HR functions, including, but not limited to, hiring,
performance appraisals, vacation schedules, coordinating the training of new personnel, for all clinical faculty and staff
Establish schedules, task assignments and allocation of manpower to ensure effective
patient care and provide conformance with efficient clinic service commitments.
Responsible for ensuring that all departmental purchasing is processed efficiently and at lowest cost
Maintain liaison with all levels of administration, physicians and outside organizations to coordinate practice business, accomplish directives and facilitate the resolution of problems. Represent the practice in meetings and conferences.
Assist in the administration of clinical training programs; Residency, Fellow and Genetic Counseling program
Oversees all physician and mid-level practitioner clinical privileges, insurance credentialing and recredentialing.
Ensures all clinical services and laboratories are conforming to best business practices
and compliant with all institutional, state, and federal regulations and standards regarding Clinical, Education and Research activities
Direct the compilation of and/or prepare operational and financial reports and analyses
setting forth progress, adverse trends and appropriate recommendations or conclusions.
Oversee all requests for clinical records in response to potential litigation
Establish and monitor productivity measures. Leads departmental performance monitoring/quality assurance program
Identify and recommend new business opportunities and assist with business plans.
Assist in the launch of all new clinical tests, including pricing and promotion and expediting the required regulatory clearance.
Responsible for staying abreast of competitive environment and realigning strategy accordingly.
Perform other related duties, as requested.